notre chambre et le resto Le Ginger

rien

The hotel has modern facilities.

It is far from the city center. It is built basically around a swimming pool, which gives it a Caribbean feel, not in keeping with Quebec city. The room is not cleaned every day. It could be an interesting solution if it brought an economic advantage to the customer but like this, after a tiring day of sightseeing, in the evening you find yourself having to make your bed and clean the bathroom... It's absurd for the price you pay. .. the bed is comfortable, but the fridge was very noisy at night. I understand that the hotel can be fun for children.

Nothing

There was no breakfast

Clean and comfortable room. Nice facilities.

Late check-in. Expensive. Not much around the area.

The rooms I booked were far from each other. One was on the 5th floor and the other was on the 7th floor. While the room on the 5th floor was cleaned every day, the room on the 7th floor was cleaned only for 1 day.

Coffee in the room is great! Mini bar concept is great!we enjoyed beer and chips!

Worst customer service. They asked to come downstairs to get anything.

I liked the facilities. Of course the pictures looked better than the reality. Lights not working around pool. I was om a terrace , light burned out . From the moment I checked in until the moment I left ,trays, the same trays were in the hall by room doors . Trying to find my way to pool I asked 2 staff who spoke only Spanish , before asking a 3rd. Staff was friendly, room was beautiful. Coffee was a disappointment . Stopped at McD before leaving for home. Will probably be back with my teen. Hopefully pool area will be better. Lights, clear water, towels, floors mopped so as not to fall down .

The location

The elevator

this hotel is absolutely amazing! feels like a mini resort with a fantastic indoor pool and weekend parties filled with kids and entertainment definitely the most kids friendly hotel! very hood restaurant with live entertainment

parking probably is the least convenient not a lot in the front and too far to walk from the back in the cold but that was minor also would be nice to have that little cafe open and the machines that accept cards not just cash as far as the room it was fantastic! few things I d love to have: 1. a glass in the bathroom for brushes 2. a shelf by the tub area to place shampoos and soaps 3. hooks to hang robes etc but I appreciated a retractable clothes line to hang swim suits to dry we also had clogged sink and non working outlet and the staff came right away and fixed it. thank you! for the kitchenette I d rather had a regular drip coffee maker or even a kettle to make tea than a k-cup coffee maker. I had to run to the restaurant each time for hot water but other than these small details the stay was fantastic

nice swimming pool and hot tub. nice buffet breakfast. Nice to have free parking.

A bath-robe, or a bigger bath-towels , but that wasn't a big issue.

location - spacious room - free parking

bathroom cleanliness

the hotel provided great entertainment

the room was too small, the restaurant was closed and when open did not provide room service

Just everything, the restuarant in the hotel has amazing service and the food was so so good. This hotel exceeded our expectations up to par and we’re definitely considering the same hotel again when we return some other time.

Honestly, I can’t think of something that could have been better except I wish the vending machines weren’t sold out on most drinks 😅

The signer at the pool

The cleanliness, the room was not like i tough, pool did not look as good 😐

Friendly, bilingual staff (French/English), excellent location and very clean room.

N/A