Nice location,clean hotel

Nettes historisches Hotel mit sehr freundlichem und wirklich hilfsbereitem Personal. Das Hotel ist an die öffentlichen Verkehrsmittel sehr gut angebunden. Die Zimmer sind liebevoll ausgestattet mit vielen kleinen Details und die Betten sind sehr komfortabel. Das WLAN/WIFI ist sehr gut (ausreichend zum Netflix schauen). Das Preis-Leistungsverhältnis ist sehr gut. Das Hotel ist für einen Urlaubstrip auf jeden Fall zu empfehlen (in dieser Preiskategorie).

Unser Zimmer war recht hellhörig und nur durch eine Tür vom Nachbarzimmer getrennt, wodurch es nur wenig Schallschutz gibt. Der Problembezirk Tenderloin ist in direkter Nähe, wir haben uns jedoch trotzdem stets immer relativ sicher gefühlt.

Very clean hotel with friendly and helpful staff. Rooms are rather old but really nice and comfy. The location is awesome. It’s directly at Union Square and in the road the Cable Car passes through. Would definitely go back.

Big bathtub, great location, loved the popcorn, staff was helpful, cable tv, respectful room service.

Mattress ( sagged in the middle), toilet was really close to the door, no bathroom fan, loud flush, no AC (we cracked the window for air, and had the ceiling fan on), thin walls, parking not included ( day rate is charged if you do park in the closest lot which is up the street )

Excellent location. Professional, friendly and helpful Staff. Characterful hotel and full of charm, we were advised that there was no AC only a fan, in our riom, but the fan was great and very effective. We were celebrating a special occasion and had requested a quiet room on a high levei, which we had - we were in room 1309... perfect with a bottle of Cava and a lovely card, nice touch. We stayed 10 nights, 20th - 30th June 2023 and really appreciated the complimentary coffee, tea, water, apples, popcorn and fresh cookies each day.

A restaurant would have been nice, however, we do not have any complants

Clean and really nice. Location is perfect.

Really small bathroom.

Everything was perfect!!!

The cookist are good

No water in room

clean and comfortable, central for everything we wanted to do, friendly helpful staff, the complimentary tea/coffee or iced water and cookies in the morning was a nice touch.

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Well located a half block off Union Square. Helpful, pleasant staff. The upgrade for additional fee was worth it - nice two-room suite. Quiet and comfortable.

No water whatsoever in room or available for purchase. With the coffeemaker right there, I would have expected one small bottle for first morning.

Location, room

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Great spot. Great location. In the heart of it. Staff great. Got a taxi to Alcatraz but walked back.

Amazing location and compliment in a form of tea/coffee

hotel, staff and location

loved every aspect of it. location and service was exceptional.

perfect location . Right in the heart of down town, room was amazing and well taken care of

price...

Front Desk personnel were great! (Derral). The rest of the staff were very helpful too. The room was great! amenities were perfect and the bed was great!

I have a house in the City but needed to house my mom due to renovations happening. I chose The Chancellor owing to the fact that it was smack dab in the heart of the tourist district which would allow my mom to explore while I was going to get some medical tests done. I also wanted to treat her to a mini vacation as we had just laid my grandmother to rest two weeks prior after a month in the hospital prior to that...truly a traumatic time for us. Having lived in the City, I'm all too familiar with the "charm" of old buildings, particularly the elevators and the ... compact hallways. Once over that, however, the rooms are nicely laid out with the bathrooms on raised levels. I got my mom a suite and the fan control in the bedroom area only half worked but was still usable. The weekend we were there was the LNY so it was ... festive (read: loud). But we were towards the back of the hotel so most of the noise wasn't affecting us. Barring this, the sofas were comfortable and we both conked out in minutes of sitting down (or laying down as was her case). Overall, she enjoyed her stay. When our next "staycation" happens, The Chancellor will most definitely be on my list of destinations (assuming my house isn't finished).

very friendly, helpful staff that care about your stay!

Center city, easy to find. Free water, tea, coffee, cookies, popcorn, apples

There was some noise outside the window. Windows don’t have good isolation.

Superb location to enjoy all of San Francisco. Beautiful retro hotel well maintained. Comfortable rooms but no A/C. Wonderful happy hour at an intimate lobby bar.

The lack of A/C could be a problem if SF is hot.

It reminded me of how hotels used to be a while ago… It had everything that you might need!

Walking towards Tenderloin (just 2-3 blocks away) looked really sketchy… but the staff warned me to not walk there at night. I didn’t listen and went there looking for a bus stop that google maps was telling me to go…

Location was great

Very close to Union Square can see Macy’s two blocks away. Very cheap parking half a block away provided by the hotel.

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