fitness room was very poor.....no water, no towels, no matts.....terrible.....better fitness equipment at hampton inn!

The rooms were dull but fine.

They really need to hire more people in the brunch restaurant. The staff was amazinging but they were so overworked, it took forever to just get basic service. I asked if several people didn't come to work and was told they are always this busy. For the price of the hotel, this shouldn't be such a problem.

The staff was so friendly and helpful. The food was delicious. I brought my dog with me. There is a nice dog park very close by. Lots of restaurants in walking distance. I felt quite safe walking around.

There was supposed to be a pet welcome package with bowls. I asked about it, and someone was supposed to bring everything to my room. I never received it or a call about it.

close to ballpark

parking should be free

good location, great architecture.

no restaurant

People at desk were nice. Guy by door was nice. The valet was nice. Starbucks was good. Food at restaurant there was great.

Cleaning. They asked us if we wanted housekeeping we said yes. Never came. When we got there. We were all out of soap in dispenser.. the next night we were out of towels and toilet paper they put no more water in room and trash was overflowing all because housekeeping didnt come like we requested. Their excuse was that they were overbooked. That has nothing to do with getting our room clean. Our room should have been clean. We requested it. We were already patrons. They should have made us happy and gave us service. Being the Book Cadillac you expected more.

Close to Comerica park.

I booked a king bed room & when I checked in they said no king bed rooms. They gave me 2 double beds & they acted as if they were doing me a favor not charging me more. The ice machine didn't work so I was told that I wasn't able to go to other floors (not true) but they would bring me ice. 1 1/2 hrs later I called to say never mind & was told she forgot. Nowhere near worth $700+ for 2 nights

lobby

wi fi was not user friendly, unlike many other hotels like Element