location and had open bar and food

Staff was extremely incredible. I spoke to Emily on the phone on the day of my reservation after being notified my card had been declined, and she was kind and great at charging the card again and getting everything squared away.

The additional $200 charge was not expected, but it made sense. I'm just glad I had access to funds to cover that. Not sure if that was outlined in my Booking reservation, but will pay more attention next time.

Pretty standard room, but with plenty of space, and large comfortable bed. Get's the job done for an airport hotel, I only wish there were more cheaper options around. Free shuttle showed up right on time in the morning to get me to a very early flight.

Expensive for what it is–I guess that's LA!

The breakfast we prepaid and the shuttle bus.

NA

Convenient & close to LAX

No complaints.

engines ?mowing ?airport? running throughout the night outside the window it s fancy, but the main point is to sleep. this is the icing without the cake...

le confort de la literie, la taille de la chambre

le service de navette est aléatoire, j ai attendu près d une heure et me débrouiller par moi même… pas de nettoyage de chambre sauf sur demande… comme on ne le sait pas on est pris au dépourvu… vu le prix de la chambre on pourrait s attendre à un autre niveau de service…

The proximity of the hotel is close to the airport.

There was a long line up for check-in and limited staff were available for check in. The water pressure in the room was poor with just a small stream of water coming out - thank goodness it was just for one night layover.

Gute Lage für einen stopover. Zuverlässiger Shuttle Service zum Airport. Freundliches Personal, Zimmer gut ausgestattet. Early Check in und Late Check out wird angeboten.

Wir waren im 15. Stock. Es gab kaum Wasserdruck zum duschen und die Dusche braucht eine Sanierung.

I liked the coffee shop the guy who works there is so sweet and made perfect coffee everyday of my stay

the pool was dirty the gym was old and the door to my room shuttered every time someone opened or closed a door. security were jerks to many of us who spent tons of money on this trip for Dead & Company. i didn’t not like them at all they were rude.

Nähe zum Flughafen, der Shuttleservice , der Checkin

zimmer sind nicht wirklich im tollen zustand

Wendy at the front desk was friendly and helpful. The other front desk staff we approached for help were not as friendly or helpful. The room was filthy, you could barely see out the window for dirt. There was a half used toilet roll and no spare roll in the bathroom. We had arranged with the lovely Wendy when checking in to have the hold put on one credit card but to have payment charged on a different card where we had plenty of funds for our travelling. We were told no problem and everything was run through and we signed for the card that was to be charged. However after checking out by a sour faced person who was not Wendy and whom we had approached several times during our stay seeking assistance and who could not have been less helpful or interested, we discovered some days later that the hotel had charged the card we didn’t want charged, causing us a significant issue, and the card that was supposed to have been charged for our stay was cleared. All in all a very expensive one night stay and we will never again be visiting the sonesta

Very dusty room. Filthy windows. No toilet paper. If you want milk for tea or coffee you have to get it yourself from the lobby kiosk. $17 for a bowl of oatmeal at their restaurant.

Location was excellent, room was clean and comfortable.

Right by LAX

Nothing, everything was great

Excellent location, clean

No included breakfast

Ausstattung, Lage, Flughafentaxi, Shop/Cafe im Hotel, günstiges Parken

Wir haben über über eine Stunde am Checkin angestanden. 3-4 Mitarbeiter konnten die Menge an Gästen nicht einchecken. Es war nicht ersichtlich, warum es so lange gedauert hat.

Perfect for transit. Very close and convenient to LAX airport.

Muy cerca del aeropuerto, el servicio de transporte las 24 hrs muy bien, iba a un evento deportivo y el estadio super cerca además que el dia de partido ofrecieron un servicio de transporte de ida y regreso (con costo extra) pero muy cómodo

todo bien en el hotel

Front desk Staff was very nice

Everything was ok but the water pressure in the bathroom is horrible.

The location and shuttle service were great. The food offerings at the lobby cafe were perfect for my needs.

My shower did not have hot water. It was barely lukewarm and the shower I took was very unpleasant. Since I was only going to occupy the room for one night, I did not request maintenance or a room change.

Close to airport

Little dated/old

Su ubicación

Un poco viejas las alfombra y el papel tapiz. Ya le hace falta renovar

La ubicación al aeropuerto

Excesivo ruido en la habitación que no nos permitió descansar, puesto que teníamos el ascensor al lado y se escuchaba el motor del mismo. Muy desagradable. Aparte nos encontramos 2 arañas dentro de la habitación quizás por falta de limpieza. No volveremos, recomiendo busquen otro lugar.

Nice quiet and clean

空港から近い 部屋が小さすぎず、過ごしやすかった

トイレットペーパーがトイレと少し遠い

Near the airport, with free airport shuttle. Room is clean

Quite expensive but all airport hotels are anyway haha

Nähe zum Flughafen Fehlendes kingsize Bett wurde durch Frühstücksvoucher kompensiert.

Unser Zimmer war, anders als bei einer Übernachtung ein paar Wochen zuvor, sehr abgerockt. Wartezeit auf Flughafen Shuttle

Location

The lady that checked me in at reception was so blasé so disinterested and so not wanting to answer some questions that I had about facilities. The lack of enthusiasm is not what you need after very long flights and I’m sure you as a hotel would not want that from your staff either.

It was a good spot.

Having too pay for parking I didn’t like that at all.

buon hotel buon ristorante, il personale presente disponibile e veloce, ho avvertito ch edi fianco a me una famiglia cinese faceva molto rumore fino a tardi e loro mi hanno aiutato, chiamndo la camera e avvisando

nulla

Es cómodo y accesible

Detalles de modernización

Proximity from LAX

None