Great place to stay

I like everything.

Location was great!

Breakfast wasn’t that good, staff was ok depending on which shift , & our thermostat was not working properly so it was freezing in our room.

My experience was comfortable and restful. I appreciate everyone involved for such a wonderful stay.

Everything was good.

Value for money

A bit noisy after 10pm

Nice

N/a

The only thing I didn’t like is they didn’t have bathing towels

The pool area

The pet hair stained carpets

Gorgeous. Fieldstone fireplace in the common area. I have never had such an offering for breakfast, except in Italy. It doesn't compare to that, but it was very, very good. The room in our Queen Suite was clean, spacious and looked good as it was fairly recently redone. The lounger on the sofa under the lamp showed wear though. But, the VALUE we received for our money was bar none! It's a really nice place to stay for the night!

That I didn't get a chance to use the pool.

Close to the mall and lots of near by local stores

Not the same as it looks online. Per in the hallways, uncontrollable dogs, poor customer service. Hotel/rooms are very outdated. Tv is too small and is definitely not worth the price nor $150 deposit

Room is spacious. Kitchen contains all necessary complements. Laundry is complimentary.

Breakfast doesn't offer variety. Stay for more than two days and it monotonous. No fresh vegetables - at least some sliced cucumber should be available.

I didn’t like the fact that if someone was in the bed the light from the restroom was a disturbance.

Good service

Water that came out of the taps were dirty brown

Didn’t eat breakfast

I was double charged for my stay. Total should have been approximately $636. Was charged $1700. Staff very non compassionate about their error. Have many excuses as to why it happened. When we became upset about a charge of a significant about of money the manager Shirley called the police. We left the property traveling with 2 small children in search for somewhere else to stay at the last minute all because of the hotels staff mistake that they didn’t care to rectify. We were miles away from home, traveled to Atlanta from Austin, Tx. 2nd- the water was off from 9am-4pm. We weren’t notified until we checked in that the water would be off the next day. We were given a gallon of water at check in and sent on our way to survive without water on “VACATION” for the better part of the day. This should have been communicated in advance so that we could have made the decision to stay in those conditions. I WILL NEVER UTILIZE THIS COMPANY AGAIN!!!!!!!!

The rooms were very spacious. The staff was wonderful. Erica, Amira, and Rashid were all so kind and polite during my recent stay.

The couch in my room was very old and discolored. It definitely needs to be replaced. Overall it was a great stay.

location and price

did not get room we booked and hotel blamed it on booking.com hotel is run down, moldy vents, toilet dripped all night, dogs barking all hours didn’t let us know they would be turning off the water for 3 days until after we checked in, should have been sent to us well ahead of time so we could have cancelled and found a better place. towels were stained

This was a really nice hotel and both the lady and gentlemen at the front desk was super nice. The gentleman greeted us everytime we left the hotel and came back in. The breakfast was pretty good would of been better if they offered a meat on the bar no sausage bacon or nothing.. The pool wasn’t open the kids was disappointed about that. But overall everything was great!

Meat offered on breakfast bar.. pool open on hot days

location

the room smelled bad, breakfast was room temperature

I booked this property for a family member and they absolutely loved it. Location was perfect, and the staff was incredible. They raved about how amazing and friendly Marcus & Vicky were. They went above and beyond for the guest and that made the stay 1000x better. Props to the manager for her staff and the cleanliness of her hotel!!!!

Excellent breakfast and front desk customer service.