It was very clean

Very loud, people yelling, slamming doors at 11 pm.

That it was literally a walking distance if need be from our main destination!

Walking into our room it smelled like cigarettes, plus the bathroom was not that clean! The A.C. was very loud, so much that you couldn’t hear the tv and if you turned up the tv too much someone would complain about noise! The towels were very rough and not that white. One morning the ladies that clean tried to come in without even knocking! I got very upset and still wondered if someone entered my room without me knowing? I’m not comfortable with that at all!

The facility was old and dirty. Horrible experience. I have stayed at places taht cost less that were nicer. This was completely unacceptable.

Dirty, old, not at all like the pictures.

Has potential to be a nice hotel

I reserved for a 1 King bed and got 2 Queen beds. I also went in for a shower and found a used wet wash cloth in the bathroom. The towels didn’t looked restocked. But the towels were also thin and small and rough. The pool view was also right outside my room so the kids at night were loud.

Horrible customer service and horible, unclean rooms. I do kot recommend this place to an animal.

The employees were very rude and unfriendly. The rooms and pool were dirty and unkept.

Lo by and breakfast area wS super clean.

Dogs running loose in hotel and barking, staff not keeping their word.

Everyone was friendly and the location and cleanliness of the hotel.

i would have like to have a walk in shower as I am in a wheelchair and was not able to shower

I liked the Breakfast. I also liked the location.

Wasn't fully renovated.

We were given a room which overlooked the front lobby entrance; this was very noisy, with distruptions into the 2 AM timeframe. I would have preferred to know that the unit was under renovation; I would not have booked there. Upon arrival and checkin, I wasn't sure if I was at the right hotel or not as there was no signage. It wasn't until I noticed the front-desk staff wearing Wingate-logged clothing. The electrical outlets at the window-side bed should have been working. The staff could have had a far better understanding of English.

Being remodeled

Being ready for guests

I liked the small bathroom. The desk set was nice & the lamps.

We were in a room that was in a corner, with a window that looked out to the lobby. Who wants to look at the lobby from their room?? Then you had animals in the hotel. It took over an hour for the air conditioner to really kick in. The bed was very uncomfortable for the both of us.

Breakfast was cold taters hard biscuits small

Breakfast and staff more friendly

Nothing went well. I got there late to check in. And the guy asked me if I already booked and paid I said yes. Then he just played on his computer. And I waited... and waited.... and waited.. while he did stuff on his computer and finally I said something to him. I said, CAN YOU NOT FIND ME? ID LIKE TO CHECK IN INSTEAD OF STAND HERE ALL NIGHT IN SILENCE WHILE I WATCH YOU ON THE COMPUTER. he said yes I just found you we need your card. We won't charge you again. We just need your card. Okay I give him my card. He checks me in. I get up to my room and I get a text message from my bank that I was just charged again for the room.

Everything. Even the towels had long hair in them

Nothing.

Everything. The building is filthy. The floors are dirty. No-one vacuums. The doors and broken. USB outlets don't work inside the rooms. There's a dirty brown substance down the walls on the 3rd floor. 🤮 The furniture was dirty inside the room and no-one would come to clean it.

The breakfast was as little as they had to do to be able to say they provide breakfast. It was over cooked and they took all the food away exactly at 9am. Plus I felt like they stood there and watched you. It was weird

They were under construction so there was no bar available which they state is provided. The first room we were given the air did not work and they wanted us to stay in it and try to see if it was fixed. It was 86. They gave us a different room after I told them to and it was on the second floor with no working elevator and my friend uses a cane! We were two women and they expected us to carry all our luggage upstairs with someone who uses a cane. The towels were gross and way over used, barely threads. We never saw a cleaning crew in the two days we were there. I have never stayed anywhere so bad and we travel a lot. We should have received a compensation but of course they never offered. Very gross place

There was a drug dealer dealing all night long across the hall from us. We discovered that our door didn’t lock - not the regular lock and not the deadbolt. Unbeknownst to us until late the second day we were completing exposed to anyone walking in on us

Breakfast was not very good the coffee and juice were very watered down and not really good at all

Absolutely nothing

The bed sheets had brown stains, and the room smelled like cigarette smoke. In addition, the staff was very rude. The entire hotel is terrible.

nothing at all

the front desk made me pay for service animal. they booked us in a room that was supposed to be vacant. twice different occasions people (workers) tried to use a key to get in our room. it was filthy. unclean. we didn’t even shower there it was so gross.

close to free way.

Place is not clean. when arrive out side, many windows blinds torn down, bad signs. floor dirty, no heat, unfriendly staff. was told the under construction but ventilation not working. Very bad for people with asthma or allergies. Not worth the price.