Location

Smelled. Trash not empty. Sofa mattress dirty. No bedding.

Shortened our stay because the room smelled of cigarette smoke so strongly- even though it says it’s a smoke free facility. Bathroom toilet was dirty when we checked in.

It was close to the Children's Hospital where we had a procedure the next day. Check in was easy, though there was a $100 deposit.

Bath tub did not drain; rust on the curtain rod; some brown spots on the ceiling in the bathroom; reeked of smoke/marijuana; not soundproof between rooms or from outside;

Close to venue, most of the staff were very friendly and helpful.

When I came to check in, 1 hour before the site lists checkbin time, I was told i was lucky I didnt wait more, because they were overbooked, and only had 2 of the queen rooms still available. Next, the manager tried to get a $100 deposit from me, which I did not have and did not see listed on the booking site. Eventually she let that go. The room was clean, but dingy. The carpet had multiple stains and the vinyl flooring was sticky. The mattress on the bed was broken down. When I sat on it, it sunk together like sitting on foam. There is no ice machine on premises. The breakfast offerings were instant oatmeal, muffins, and granola bars, with coffee, hot tea, or hot cocoa for drink. It was also probably the noisiest hotel I've stayed at, with kids playing in the hall and loud conversations going on at all times of day. Also, there were no usb charging outlets in the room.

No coffee, no breakfast. The outside card reader didn't work. Door remained unlocked overnight.

No breakfast. Coffee extras were powdered. Musty smell.

Great location, but l requested 1st floor close to lobby and l was placed on the third floor as far away from lobby as possible. When confronted desk clerk said that’s the room want it or not. I have MS and have to use a walker. Staff was always sitting outside smoking and had to request they come in. No pillow cases on any pillow, had the light bulbs were out and remote didn’t work. Desk clerk said she would leave a note for maintenance.

General service from staff especially night clerk. Not only was she not helpful but had an attitude. Nothing involving room maintenance was addressed. What appeared to be maintenance man was smoking in front of building with desk clerk most of the evening.

rates

location is on the corner of a very very busy street. Also hard to get to from that street.

The convenience of cooking meals.

The staff were not very friendly. Ants on the window seal. Family had so many issues with rooms.

Decent value for the location, spacious room

Funny smell in hallways, remote didn't work, key broke one night and took a while to get fixed. Free breakfast was underwhelming.

the location was close to everything we needed. Parking was adequate.

For being an extended stay facility it lacked everything. There was no ice machine, we had to get ice trays from the front desk which had to be filled and wait overnight to freeze. The front desk had been notified that there was water puddles on the floor and a wet towel. They went to check it out but did not leave replacement towels. There were no glasses, cup, plates, eating utensils or pans to make it an ‘extended stay’. I assume these might be available on request from the front desk, but a cup in the bathroom should be standard.

Nice place, rooms are takin care of and pretty much clean

Floors are very thin and you hear people moving around all night. Never really saw some one who worked there except the check in. Worst was being waken up by screaming person and the cops beating on that door nonstop for 45 minutes. Ended up leaving and going somewhere else to stay the next night

good location

the smell of the elevators

Location

No breakfast after the website said it was included, no shampoo, no cups or ice for water, the room was dirty & there were bugs.

There was not any breakfast. For the money, it was OK. Nothing to write home about but I got what I paid for. It was clean and a good price.