19th floor

loud people in lobby loud people running and slamming doors wanted get away have quiet evening

Did not eat there

The walkway to the Convention center is listed as "enclosed" on the website. It is not enclosed - it is covered.

The staff was amazing. Every single person we dealt with was so exceptionally nice and accommodating. From check-in, to dinner at the bar, to breakfast. Every staff member was so professional. We were always acknowledged when we walked in, even if they couldn't get to us right away. And they did the same to other guests when we were being waited on. Couldn't have asked for better service.

The bed wasn't as comfortable as I thought it might be. Would love to have had a small fenced in area for the dogs to potty. That's just my personal request because we have a shelter dog that has issues with being on a leash. It took forever to get her to go potty outside. Still, overall, the experience was fantastic.

Location/cleanliness.

Multiple elevators down during our stay. Caused major lines at the elevator corridor, many guests were frustrated.

It was a nice and friendly place. The room was comfortable and clean. I would stay there again an recommend it to others.

THE ELEVATORS. of the 4 main elevators, only 2 worked. There was the Kinfigure convention and show and the were so many people needing to be places and it was at a standstill. I had to pass 5 times before on the 6th, I begged them to just let me squeeze in. I waited 25 minutes to go down 6 floors.

Love it. The best in every way

I would have liked a microwave in the room. I am a diabetic, and I need to eat as soon as I get up in the morning, so I needed a microwave for my oatmeal.

Newly renovated, spotlessly clean and nice room size.