Airport shuttle Good restaurant onsite

Breakfast was good. The room was clean. Good customer service...staff was friendly...

No trash bag in trash can and only 1 in the room in the bathroom. The tub is not free flowing needs to be unstopped...Duevet on the bed was full of hair and not my hair...

Park and Fly packages. 24/7 Airport Shuttle. Close to the Cleveland Airport. Fat Head Brewery right there.

very nice pool

nothing

Everything, the kindness and specially the amability of the server at the restaurant.

I don't have anything negative to say.

Location was great! The breakfast was very good. It was better than your traditional hotel/motel free breakfast. The pool and sauna were nice too.

The pool room didn't have any clean towels. I went to the front desk and asked the attendant and she said they should be on the back of each lounge chair. I told her that the towels were all over the floor and the place was a bit messy. She said she would call someone to take care of the area but when I went back several hours later, it was the same. I took a towel from the room to dry off with. The thermostat in our room was broken and it caused the heat to never turn off. We woke up in the middle of the night and it was over 90 degrees in our room. It made sleeping difficult for the rest of the night. We reported the broken thermostat to the front desk the following morning at checkout and they said they would get that looked at.

Did not eat at the property. Staff was very helpful in arranging airport transportation. Room was clean and comfortable.

Price was slightly high for a basic room. Rooms could be cheaper for the size they are.

The place is completely beautiful

ok

the shuttle was very accommodating and friendly staff

Tub never drained when showering. It was still full when we woke up the next morning. All rooms are carpet and the hotel smells a dated.

close to Cle airport

no water bottles in room fort myers did have

Pool looked nice, however didn't utilize it. Room was overall clean.

The shower water was cold, after running for a while it was luke warm at best. We purchased the breakfast and it was burnt, dried out and old. The heat in the room was very inconsistent, it ran at a high temperature no matter what we had set it at.

Ice cold shower. Walls thin could hear people next door arguing. Floors and towels dirty and stained Disappointed

I was given a general room instead of the king bed that I had paid for

They to much for poor service

the restaurant was horrible!!