Excellent price friendly staff conveniently connected to mall overall great experience

Enjoyed everything

The room was very clean and spacious. I liked the bathroom, including the shower. Having dispenser soap, shampoo and conditioner is very convenient, rather than dealing with tiny bottles. The front desk staff was friendly and my kids loved having the Starbucks in the lobby.

There should be a nightstand on the other side of the bed where there's space. It's hard to sleep on the side without one in order to charge you phone, set down a beverage, or have a book. We were told we had two parking options, both with a fee that I don't recall seeing online. However, my husband discovered we could park behind the building at no cost, so it seemed like the hotel was not providing us all the parking options in order to make more money per night.

Great spot with many activities and dining choices adjacent to property

Little dated and dusty. Garage was under construction and rough

cleanliness of the overall hotel lots of places to dine surrounding the hotel connect to the shopping mall

there was nothing I didn't like overall pleasant experience price and friendly staff made everything perfect

N/a

Better body wash and shampoo

EVERYTHING

BOOKING.COM did not Transfer my reservation to Sheridian. They did not have me in the system. What is up with this. I had to call and make my own reservation.

The location was good....

AC no good,took two calls and two trips downstairs to get bed linens for pull out sofa and to get broken toilet seat replaced....

Clean

Best hotel ever

Located close to Ruth’s Criss restaurant, where we had dinner. Nice view from the 10th floor.

Love being assessable to the fashion mall

Super clean, every corner, every inch of the room and lobby were spectacularly clean!

I loved everything!

Beautiful rooms food and shopping very near by

Easy to get lost

Good location with good price

Hotel full so hard to get extra bedding

location for shopping

under construction

Very clean and modern. Easy access to the parking garage from our room.

Our AC wasn't working at first. But mechanical fixed it quickly.

I didn’t appreciate the host lying to us about free parking in the rear of the building. He said it was a tow zone when there was a Sheraton sign that said free parking at your own risk. Trying to sell valet or the parking garage is fine. But it doesn’t have to be sing by lying