The hotel was overall clean, our room was clean. A continental breakfast was provided in the morning. Parking was available in front of the hotel. and free shuttles available to universal studios which is nearby.

Close to Universal Studio, bar & restaurant.

The breakfast was descent. Not a lot of option.

Location, the room, and breakfast.

breakfast was very basic, breakfast area was small, staff friendly and helpful, lots of restaurants around at walking distance, right off the turnpike, so for road trips very easy does not take you away from the turnpike.

could have used more usb charging ports

We rented a car so for us it was in a central location, walking distance if wanted to universal parks. Rooms were cleaned every day, all staff members friendly and welcoming.

N/A

Breakfast was actually good selection. Walking to Universal Studios was easy but would need a car for anywhere else.

Hotel was tired and dated and cleanliness could have been better quite a few bugs around. No matter what time we went for the shuttle bus it had already just left! Wonder if they had one.

Location is very near and worth to stay

Breakfast, room and pillows

The location was great and the value was great.

The room wasn't ready when we got there. So, we requested and received another room.

Very delicious and hearty breakfasts! We brought fruits with us to the park. Very close to Universal Studios, there is a shuttle to the park. Comfortable bed, quiet location, and there are Korean and Japanese restaurants nearby.

The room is not ventilated, the window cannot be opened. The air conditioner in the room is old and noisy. My husband slept with earplugs. But this is more of a complaint about the building itself and its construction year.

location

terrible pillows

Location was great across from Universal. Breakfast was decent.

Ceiling severely stained from prior leaks. Shower head broken when attempting to use spray setting shot out past the curtain and flooded bathroom floor. Park shuttle was supposed to pick up at entrance to hotel never arrived. Apparently it was a plain white van parked in the lot and the driver never announced it was the shuttle. Drove off with 4 people and left the rest of us waiting out front.

I liked the location it was just 5 minutes from theme parks (Universal Studios & Island of Adventures).

The location

The price was a little high for doing the week day

close to universal studios

had a slight mildew smell and the morning we checked out the whole second floor smelled like weed

Easy to get to Universal, clean rooms, and my kids enjoyed having breakfast in the mornings.

Location close to universal studio and outlets. Easy and free parking. Shop and restaurant close by

Too closr to elevator - room too crowded

Esta cerca de universal

Great location!

Our room was on the first floor and we didn’t like it :(

location was great

water pipe busted and flooded our room in the middle of the night. Had to change rooms, water was shut off to the entire hotel for pipe repairs. They didn’t offer us bottled water to brush our teeth, etc. We had to head out for the day without baths, etc. They didn’t reimburse us for the water damage to our belongings, all our clothes were wet, luggage wet, etc. We were not reimbursed for anything.

The rooms are clean, the location, and the service

Rooms, breakfast, location, laundry