Propert was under renovation and they put us.in a room without bunk beds..which I had specifically called when I booked to make sure we'd be in a bunk bed room. They said there were none available. The room we were put in the toilet didn't flush, lights didn't work, fridge and TV did not work. So after an hr of sending the matience person up they switched us to another room so we had to pack up and move all our stuff. I was told she couldn't refund any amt due to booking thru a 3rd party app. I also asked to be moved to a bigger room or have 2 rooms as I had 5 ppl in my party which is why I booked the room with bunk beds ans was told there are no other rooms and if I was given another I would be charged the price of 2 rooms. I can understand the property being under construction but there was no mention of that on website or at booking and no effort made to accommodate us .

Great clean hotel and friendly staff!

Prices are super high due to spring break: (

It was fairly good.

Lobby under construction or repairs.

everyone was nice

they told us that housekeeping services where under request. we went to front desk to ask for it and they said that it wouldn’t be possible. we never got the room cleaned after 3 nights

We were rudely woke up at 10:15pm with a complaint that there was a strong odor of drugs coming from our room, the carpet by the door inside and outside of our room was saturated and smelled like THC!

The other guests were rude, the shower had very little water pressure and was hard to regulated the hot water and the bed was horrible,.

Hotel under renovation. Paid too much for what we got... essentially a La Quinta/Quality Inn level experience. Definitely not worth over $200/night!

Nice staff and good breakfast. Room was a decent size.

Just a little bit from downtown and the hot springs. But a Uber is not bad to get back and forth.

The property was very close to the Hot Springs in the adventure park which was fabulous!

My room was mixed up with someone else’s

We chose this based on it being an ascend property but for the money we paid it was disappointing. The hotel is pretty generic and no frill. Breakfast was extremely meh, the front desk seemed disinterested, and the overall experience was unremarkable. We stayed at another property the next day that was much more service oriented. None of the properties in glenwood are amazing short of the hotel Denver or the hotel Colorado so next time I’ll choose one where the price matches the level of service.

Front desk staff, breakfast, price for amenities, overall service experience