The location is ideal. It's near the Plaza and several museums and Westport. So plenty of dining-out options. The front desk staff were super helpful and professional

My I.D. was not asked for when I checked in. The bagel breakfast was lacking. Not enough, food was available, for what little is offered. It felt like I was staying in a college dorm instead of a hotel. The back parking is a bit scary, mainly at night, since there is no security.

the front doors were locked from 10p to 10a, felt secure, free parking. The staff was friendly.

The bed was not comfortable and noisy when we moved around. It looked like the inside of the toilet bowl was painted in an attempt to make it look newer. Our room had a major lump in the floor under the carpet. The entire property could use a major redo.

bed bugs

Nothing on of the worst stay at a hotel that I experienced.

The response to my concerns about being bitten all over my body by either bed bugs or fleas (more likely fleas)

Outdoor Terrace

Breakfast. I wouldn't feed that to my dog. Very disappointed, the apple were the smallest I've ever seen and were soft.

Staff

The bed was the worst I have had in all my travels!

Close to some bars

The room smelled like there was mold in it. Every time we walked back into the room, the smell hit you again. The beds were rock hard, and the water in the bathroom was only one temperature - surface of the sun hot. There was also an air purifier in the room when we checked in, which made us feel like it wasn’t clean. The breakfast was very lackluster, only offering bagels, toast, yogurt, mini cinnamon rolls, and juice/coffee. For the same price as other chain hotels, I would stay away from this property and spend your money elsewhere.

Nothing

The staff we was over charged the roaches the rudeness etc

Location

The water pipe in the bathroom burst at 9:30 pm causing me to have to transfer to another room.

Location

Hotel is in need of a complete refresh with new beds. Maintenance has gone down hill for years.

convenient to UMKC campus.

Room was very cramped. difficult to get out of one side of the bed because was 8 inches from the wall. Breakfast was horrible - toast/bagels And cereal were the options. no cream cheese. what a joke! grout missing on tile floor in bathroom. shower was difficult to turn on and off and didn’t heat up well. would not recommend this hotel and will not stay here again.

Great staff and free parking close to Westport /Downtown KC. - found a local coffee spot called Oddly that had fantastic Lattes

Worn down couch in room and noise travels through walls/hallways

Location was good - close to the Plaza and UMKC campus . Parking was great - close to hotel. Staff was very pleasant.

Older hotel - not in great condition - was not expecting that. The breakfast was not much to speak of - would have liked pastries and fresh fruit and peanut butter for the bagels.

Price was good, room was clean

There was extremely extremely loud music booming not our room, 301 from outside from midnight to 4am, the clerk said it only stopped after a gunshot went off. It was apparatus coming from several cars in the quick trip parking lot right next door. The clerk looked into it but couldn’t do anything. A miserable night. Not a great location apparently.

The night person at the desk, Corey, was most helpful and very friendly. When we had a problem with the tv, he tried to fix it and our room was changed the next morning to take care of the situation

Getting a little run down, bath didn’t drain well in room 222