The rooms were lovely, the pool was fun but the jacuzzi was broken and a little dirty. The staff were excellent, polite, helpful and attentive.

There were no towels by the pool, we had to keep asking the staff to bring towels. Everyone at the pool had to. There are also not a lot of food options. There's one place for breakfast and it was fine but nothing special. The food is always a little disappointing here and I've been here three times now.

Nice pool and amenities

we had a lot of problems with some staff putting extra charges on our card, our room that they would not move, etc

Clean rooms, nice staff and decent location.

The food wasn't the best. The food at Olive and Hay was very limited and not worth the money we paid for breakfast. Very disappointed.

The bed was very comfortable. It was easy to get around. The blend coffee place was delicious and very friendly. Our view to the pool and vineyards was beautiful

We booked 2 queen beds in a room and they were not able to accommodate us when we brought it to their attention. One of our water bottles in the fridge was already opened - glad we noticed and didn’t drink it. The carpets could be a little updated

stayed here for a weekend event. Love the Tuscany villa to the properties( there other property is across the parking lot). The Resorts are tucked away from the busy wine country traffic and people—very serene. My room was clean and the bed was comfortable. My veranda was over one of the quiet courtyards. Great bar lounge with a small bowling alley and great bar food!

my room didn’t have a USB port, just the old school plugs. The big guy at guest check-in was was unfriendly but efficient. Note to self: get a room closer to the elevators—long walk to my room.

The facility and the staff were just great. Everything was very clean and elegant, I really enjoyed it. The room was pretty large and the restroom was equipped with everything needed. I very much appreciated the welcome gift both for humans (a bottle of wine) and dogs (some treats, a bowl and a bed).

The room I booked was explicitly mentioned to be including breakfast, however this only translates into a $50 voucher that barely covers a single breakfast for two. This is not mentioned anywhere, which is the main reason why this has been disappointing. Also, my room was facing the vineyard, which was an absolutely amazing landscape, but there is a pool just below where people are very noisy throughout the whole day (lots of yelling and unnecessarily loud laughing).

We like the Blend for a quick coffee and breakfast. Celebrated my 52nd birthday..room was nice but only have the view of the parking lot entrance..not bad since we were out most of the time exploring NAPA Wineries.

Our shower is not draining water fast enough..other than that everything else works great..

Location was great. Clean facilities.

I was charged for parking eventhough I had requested free parking. Parking was available but at a cost.

nice and big

not good room service

amazing just the jacuzi was not good maintained as well the chairs on balcony were broken

like it much only the broken chairs and jacuzi bit not clean

Room was nice and clean. Facilities where nice and clean and it was fun to explore the grounds of the resort. Plenty of things to do if we got bored.

Our room was on the first floor of the main building. Our window faced a pretty busy sidewalk and that made it uncomfortable to keep our window curtains open.

Loved that everything was in one location, spa, restaurant Etc

They changed us twice and we’re very rude and unapologetic about it. Also, Austin at the front desk was super rude would not even look at us while check us in. I never leave bad reviews but, I was there for my bday and was super disappointed at how aloof and unprofessional he was. when calling I expected more attention to our concerns for this price point.

the staff is amazing n very welcoming

I loved everything

beautiful property. first time at the property. restaurant was amazing and the wait staff was over the top

went to the spa to check it out and personnel was snotty

the staff was extremely friendly

things not working in the room, ie) fireplace, temperature control, no slippers, no glassware

nice location with beautiful surroundings

you can hear everything from the room. not as nice as I expected

Brandon and Xavier at the front desk made my birthday trip extra special ..They sent Prosecco ,cupcakes and happy birthday balloons attached to my breakfast in bed ..the entire staff was friendly & accommodating to my every need ..Thank You for wonderful Trip ..I’ll be back soon than later

nothing everything was wonderful

Cold

Heat

I like how big it was. The bed was comfortable and the food was very good. Nice pool, but it was raining so we couldn't enjoy it. Very friendly staff.

Some of the guests walking through the hallway could be loud after drinking. You probably should have a sign reminding guests that some people may be resting. Watch noise in hallways