I really liked the game room! It was super fun to go and play some pool after work. The bed in the room was very comfortable, and everything was very clean.

I thought it was a little far at times, but there's plenty of convenient public transport nearby!

Quiet hotel with views of the courtyard and hills in the distance. I liked being able to open the window. $15 credit for drinks and snacks was novel.

We were allowed to store luggage securely before check in. Very helpful. We enjoyed a yummy dinner on the beautiful patio that felt like a stylish outdoor living room. Comfortable room. Right near city hall.

The hotel has a game room and they serve amenities at the lobby. It's a fun hotel overall!

I love the location and ease of checking in and parking

Our room was not as clean as I wished and the paint in the bathroom was all peeling off

Beds were very comfortable, staff was friendly.

I like my room is pretty cool, however, I was unable to set the thermostat below 65. Also, I noticed the day we were leaving that there were pee stains around the base of the toilet.

Comfy bed, kind staff

Room had a weird smell

I liked the location and the restaurant.

I stayed 5 nights so I did need to get my room cleaned and trash taken out. You have to request housekeeping and then all they do is bring more towels. They do not make the beds or take trash out. They do not clean the bathroom either or replace used cups.

overall would probably stay again 1) looks recently renovated - quirky/modern design 2) good location near transport 3) quiet 4) some nice amenities.

1) I don’t say this lightly, but one of the staff was the rudest I’ve ever experienced in a hotel (young woman, blonde/light hair, nose ring). she interrupted and spoke over me, and, I heard her complaining about other guests to other guests! I did not feel comfortable speaking with her and it appeared neither did the other staff 2) check in is late, 4pm, and this is rigidly enforced by staff who will not check to see if your room is actually ready before this time. acknowledging check out is late, it would probably be preferable to shift checkin/checkout to more standard hours 3) the shower doesn’t work well and the door to the bathroom doesn’t close all the way 4) the ‘garden view’ room is a little misleading as it overlooks a concrete patio.

We chose Hotel Zags for the location, close to my son's apartment. Three adults stayed here in 2 rooms for 6 nights. We really enjoyed the outdoor seating area and the games room with the pool table, etc. There are lots of dining options nearby. They have an area in the lobby with snacks available at all hours, and fridges in the rooms. Beds were very comfortable. We would stay here again.

We originally wanted a hotel with a pool or hot tub, which this didn't have. But the location suited us. Breakfast was not included on site.

nice location and friendly staff

Getting to the airport for an early morning flight is problematic.

I love the location and atmosphere will definitely be staying here again!!

Location is OK, it was a work trip.

The restaurant wasnt open in the mornings for breakfast. The coffee machine in the room didnt work properly, the shower was not powerful. Had trouble getting the room cleaned, but to be honest didnt really bother me, just a little frustrating, when asked at reception for clean towels and bins to be emptied someone arrived to see to this. After leaving I was sent an invoice, which I was assured was nil. I sent an e mail and it was corrected immediately however I had discussed this several times with differrent people at reception and was told there would be no charge. It was cleared up in the end.

Comfy beds. Central location. Beautiful outdoor courtyard with live plant wall and world globe gas fireplace. Restaurant snd bar were welcoming and stylish.

location, customer friendly behavior from front desk staff was great! we were stuck in downtown during a sudden snowstorm that hit Portland area, and had to find a hotel to crash for the night .. location wise it was close to pioneer square max station. we were the last people to get a room and thankful that we got one in the city! parking was on site underground and they didn’t even charge us extra! we couldn’t take our car the next day and the front desk staff was kind enough to let us leave it on the hotel property so that we can come again next day to drive it back home when the roads are clear.. appreciate their customer centric business model.. would definitely recommend this hotel to friends visiting Portland 🙂

the restaurant and the person who was taking order or communicating messages from the kitchen.. the restaurant ran out of food as they didn’t estimate so much people on a weekday (due to the snowstorm lot of folks were stuck and couldn’t drive back to home in Subarbs) however the way the person communicated the message to all folks standing in line waiting to place orders, was rude..

Loved the games room - pool, darts, connect 4, tic tac toe, shuffle board, and more! The robes in the room were also awesome.

The neighborhood isn't too bad but there were a lot of homeless people.

I woke up in the middle of the night, and my room wreaked of weed

The comfort of the room

The restaurant hours

The location went well and the hotel is amazingly comfortable. The decor is wonderful.

I ddidnt like that the property did not do breakfast or any type. Th E Restaurant was good but it’s limited hours and days made one if the best amenities an underused one. Also the property appeared understaffed as front desk personnel seemed to be multi tasking causing wait times. They were great but stretched thin. Also had a neighboring room guest have an episode at 10pm and attempted to reach hotel personnel at night but no response. They addressed in am but still disconcerting as a guest.