Terrible service. Understaffed hotel that thinks they provide excellent service... but they don't. The facility is older and has some issues with latches that lock on you when you try to get into your room, tv's that don't shut off, and brown stains on the toilet that looks like poop but we were told that it wasn't and that the facility is old and therefore has stains... which is normal ..." I tried reaching front desk after 9:30 pm on the day we arrived to ask how to shut the tv as it would not turn off... but after about 10 tries no one picked up... I told this to the management in the morning and they said they trust their staff and that someone indeed was on duty.... ( so I guess I must have made it up??) The management is rude and not pleasant... though they think they are very pleasant. Never experienced service such as this. And repeatedly was told this was not a full service facility so I should not expect full service... We left and found a new place which was WONDERFUL... called Dinah's Garden. I don't recommend staying here if you are used to service and staffing.

More staffing, staff that gives the client the service they need and does not insult them. Update and take care of things that are broken rather than blame the age of the hotel...

Breakfast was great. There were a lot of choices.

No complaints here.

Safety

LOUD AIR CONDITIONER UNIT COULD NOT SLEEP SLL NIGHT. I wish I could add video to this review do you could hear how loud the air conditioning unit was!!!!

Friendly and helpful staff. Good and safe location.

Breakfast needs to be improved.

Convenient location

Rooms are not vacuumed daily

Nothing

Horrible service and they charge for parking without telling you.

Location good near plenty of stores and restaurants. Quiet although though on a busy road. Garden was a real bonus. Good breakfast. Courteous and very helpful staff

Very good in general, breakfast was delicious.

Nice setup

Front desk young man not very well versed on customer service

the extra bed added for my son is nice and is free

the bed It’s only queen sized. I would be much more happier if it were queen king-size

Spacious and clean room, friendly reception, good breakfast, extra amenities provided, and safe parking.

The breakfast is good but they run out of items and they start closing too early.

spacious and clean

you have to ask for normal size water bottles. These should be complimentary.

quiet rooms and park like setting nice breakfasts hot tub, heated pool and fire pits for evening relaxation

Convenient location, clean and comfy room, great service

breakfast… not enough healthy and vegetarian options

the staff were very helpful and the room design was perfect for what we needed.

The friendly staff

My room did not smell fresh, the kitchen water pressure was low and couldn't get hot and the breakfast was not appetizing.