Nada

Esta muy sucio mucho pelo en el piso las camas aguadas muy oscuro el cuarto el techo se está despedazando

La atención del personal , recepcionista , todos los empleados muy atentos .

Solo que en las habitaciones de planta baja del Área de la alberca no cuentan con frigobar y falta iluminación en la habitación

Ok

Todo bien

desayuno

que no tuviera controles de tv

la ubicación, muy cerca de todo, literal estas en el centro de todas las tiendas.

la cama , es demasiado aguada.... la puerta de acceso al pasillo de las habitaciones no cierra bien y se atora al abrir y esto genera mucho ruido. me toco la 121 y fue fatal, portazos todo el tiempo

Ubicación

Puerta baño rota bisagra. Repisa clóset desprendidas y falta cortina que bloqueé luz reflector.. mejorar cantidad desayuno

La ubicación

Todo está sucio en mal estado huele demasiado a humedad

Breakfast

2nd floor rooms are far from parking lot

Didn't eat breakfast location is great

Easy to find .

The bed was in bad shape

N/A

The air conditioning system worked but was not big enough to cool the room. It was pretty uncomfortable to sleep. We didn't need to use any sheets or blankets. I did inform the front staff who was very friendly. They said maintenance told them the AC was fine. I don't like to argue, so we suffered. I won't be booking another stay at the

Nothing!

Absolutely everything!

Extremely unprofessional, I was charged twice and was told to call the accountant so I could get a refund. it’s been a month since my stay and I’ve called over 30 times since then, I’m always told that the manager & accountant are out and to call back later. I call again & im told that the person has not returned. I’m always given excuses about the whereabouts of the manager and accountant. like I said it’s already been a month & they still have not refunded me, it’s like they’re purposely ignoring me as to not give me my refund. I’ve given them my number to call me back to several staff members & I have yet to receive a call back from the manager & accountant.

The only good thing about this place was the friendly staff.

Diiiirty pool. In the room curtains were falling off, floor looked like it hadn't been cleaned in a long time, stains on mattresses & the beds were barely even beds. Would sink in the middle and that was just with my little kids on there. The restroom, omg... super small & dirty. Some of the furniture was chipped and broken. There was trash and even old mattresses by the side entrance of the place. I paid for my room on an app, and they have a no refund policy. So I had no other choice but to stay here.

breakfast was good

beds were uncomfortable

the price

the air conditioner turns off and gets hot in the middle of the night

The room was clean and the location was central to the city. The decor was modern and really nice. My daughter had a wonderful time in the room, she is a toddler so it was safe and she could walk freely. I had a great stay and I will be returning.

Nothing

Personnel was really nice, the place is perfectly located and breakfast very tasty

We stayed on a second floor, the door for entering the floor was broken, there was a homeless slepping close to my door. I felt insecure, because the door of my room had broken safety pin and safety chain :(.

had to change room since the tv set didn't work and they new ahead of my assignment that the room hadn't been taken care of.

location. room size

Bathtub has NO safety rails!!! Hotel has NO RUBBER FLOOR MATS FOR TUB!! I'M A SENIOR CITIZEN AND FELL IN TUB!!! JOHN DERDERIAN

Read above!! GREAT beds!!