Ir was quiet. Not a lot of people.

Had to move from the 1st room because the toilet seat was nasty.

The location is the only thing we liked about the hotel.

The room felt damped, the bed was so soft and old wasn't good for my back or health. The staff didn't even greet us when we walked in although the room was already paid for the staff told me they had to hold $100 and that it couldn't be done with the card I had a file so we gave another card, well they didn't even put that $100 on hold like they said with the different card they asked for, but the money came out of the original card I had on file. To this day that money has NOT been returned which hurts us a little in the finance dept because that money was included for our return back home in 2 days. I will NEVER EVER book at this location again. The room itself had so many mirrors that I thought my wife and I was being put in a XXX movie. Unexceptable. So the question remains why did they take my other card when they never used it? Trust me I am watching my account closely.

They had our reservation when we arrived.

No overhead protection from the rain at the front door and it was pouring. The room smelled awful! Our clothes absorbed the odor. Outlets were semi-working and probably dangerous. Office chair was extremely tattered (see photo).

Upon first entry it looked kept up.

When my two kids and I got into the room, set everything down, and got ready for bed, I found a spider in the ice bucket. No worries. But double looked at it, and confirmed through outside sources that it was a brown recluse. I couldn’t get comfortable staying in that room for the night after that, caught the spider to show the front desk, and requested a transfer, which he apologetically gave to us down the same hallway. It was a room that was still being fixed, but I appreciated his quick help. It was about 11pm at night, and we needed to get back on the road again by 7am the next morning, otherwise I debated requesting my money back and finding another hotel at the late hour. The night was a long mostly sleepless one, though my kids were able to sleep well. The sheets were clean, then surfaces were dusted. But attention to damage in things like curtains, ac cover falling off, tiles in the bathroom loose, and general wear and tear in addition to the poisonous spider found was the main complaint. I made sure my kids zipped up all their luggage and didn’t undress for the night, hoping to not pickup any traveling spiders that may also be in the new room. Then when we loaded up and went down to the free breakfast, I was happy to find warm breakfast. Saddened further though because the sausages were cold. Not like warm, cold. But the eggs were warm enough. Surfaces were clean and there were enough choices for me and kids. But my young son started exclaiming about the cockroach that was scurrying under a nearby chair. Par for the course I thought. My main complaint of this hotel was cleanliness. It needed better pest care and better vacuuming to keep up with anything like what we found, needed small maintenance care throughout the whole walkways, elevator, breakfast room, and bedrooms we were able to see. I wish I’d stopped at one of the earlier hotels instead of this one, and will not return.

The staff was nice and tried to accommodate us.

The property was dated and in need of an extreme renovation. Attention to detail in the rooms were needed.. old furniture needs to be removed.. new bedding is needed badly.. etc.

they never came in and emptied our trash cans. We always had to ask for extra trash bags and put it out in the hallway. Never brought us clean towels.

The hot tub spa was completely removed. The pool was still there though. Room was very trashed- chipped tiles destroyed toilet seat, couldn’t even take a bath in the tub- missing drawers.

Location was the only good thing about my stay.

My son woke up with a cockroach crawling on his leg. There was only 1 towel in the room and no wash clothes. The staff was rude when asked for more towels and at check in. I would not recommend this hotel to anyone. Worst experience I’ve ever had.