Location. Friendly staff.

Too expensive dog price and virtual check in

Clean

Expensive 335. Should have been 150

The location was fantastic for my needs. Super close to SPAC so catching a ride back from there was very easy. Loved that they run a shuttle for several hours in the evening to take you where you need to go (within reason! I think it was 5 miles maybe) The pool was lovely, just a nice little pool with a nice patio area including tables/chairs/umbrellas or sun loungers if that's your thing. Every single staff I encountered was super friendly - even when short staffed the day I checked in. I had booked a suite and it was very spacious and included flatware and dishes which I did not expect and was an extremely welcome surprise. Back to how they were short staffed though- I checked in on 8/25/23 and it was all hands on deck. The GM was even helping out with housekeeping to get rooms cleaned and ready for guests. Our wait to check in was a little longer than expected, but not outlandish by any means. The staff seemed to all be pitching in where they could to get all guests in and settled as quickly and smoothly as possible. That was the only dark mark on our stay and it was really just a tiny smudge! Will definitely stay again and can't wait to experience the finished product. Oh yeah, they're mid renovation but none of that did anything to hinder my stay at all. For the meantime until it's finished though, just be aware that you might be dealing with paint and/or new carpet smell. Fine by me, but some people might be sensitive to that while those smells all dissipate.

No ice machine in the second building. We had to get ice from the main building but it really wasn't far.

Close to SPAC

Smelled like sewage.

The breakfast was very good -

The sheets had blood on them we didn’t want to move so we slept on top of them

Location

I didn’t know they were renovating and our room had a few problems. Toilet didn’t fill right away, furniture was sparse for a big room, light cover was missing in the bathroom, closet light was out. They were working right next to our room so we felt like we were in a work zone.

The staff was lovely. Free breakfast was good. Very clean.

Recently renovated and the rooms are drab. Nothing inviting with hideous color scheme.

Front desk evening gal was very friendly and helpful.

The waffle machine broke down.