We love to stay here for the hassle-free shuttle to Disney.

I have no complaints for this hotel. Thank you for always providing a nice stay for us.

Great location for Disney park.

Theme/ furnishings seem tired/dated.

Ubicación

El personal muy groseros, sobre todo la persona de frontdesk chris cero amable y grosero No hay nadie que te ayude con maletas ni nada

디즈니랜드 셔틀 있는 거 하나 보고 예약했는데 너무 좋았어요! 5분만 걸어가면 편의점도 있고 직원분들도 친절하시고 방도 엄청 컸어요.

호텔 내에 위치한 매점 가격은 정말 비싸더라구요..! 룸클리닝도 미리 신청해야 해주는 점이 조금 아쉬웠지만 그래도 굳굳 이가격에 이런 호텔 없을듯합니다!

If you decide to book here, request a room away from the freeway. First night I changed rooms at 12:30 am because the road noise from freeway was awful. Staff wasn’t pleasant nor rude. Toilet was leaking in first room also, water all over slippery tiles. It is old, they’ve tried to refresh it, it just feels dated in halls and rooms with cool wallpaper to offset the lack luster. My bed had a loose spring and seemed buckled. Again, older furnishings. Pros: Beautiful outside. Looks storybook. The shuttle is very convenient Even at the lower price point, I would choose other hotels next time. I adore the Candy Cane Inn, it wasn’t available when I tried to book.

Dated

muy comodo y lindo todo

todo esta muy bien

The Japanese restaurant was amazing

The room only had a swamp cooler. The room temp never dropped below 75, the air is damp, swamp coolers suck. The room smelled like an ash tray. There is no house keeping, fresh towels by request only. There was no shampoo or conditioner in the cheap wall mounted containers. This hotel is terribly old and needs to be demoed.

Close to Disneyland. Can see fire works from hotel and pool.

Older hotel elevator was out of order so we had to use the stars two of the 3 days. No room service had to request towels every day. Pool was dirty with dead insects. While the view of the fire works we’re great the ash comes down on your cars and doesn’t wash off easily I have a black truck I needed to wash it twice when I came home after the three days and then wax it to get the paint back to normal

The location is perfect. Clean, nice and cozy. The pool was great a little small but nice.

The A/C only worked the first night and then stopped working the rest of our stay and they only offered to move our room but we would lose the specific room I had booked for which was view of the Disneyland fireworks.

Close by to Disneyland

No room service . Requested bathroom service to replenish toiletries and not all items replaced. Staff very loud in the morning. I woke up multiple times.

The room was very spacious.

The bathroom was small, the door from our room to the pool didn’t work with the key card. They have 4 shuttles to Disneyland 2 very nice looking ones that didn’t move from the property, another one that is very well marked as theirs that broke down on day one then a plain fairly unmarked white one. The hotel is older and it’s time for some updating as well. Other than that it was fine.

Everything

No shuttles. They broke down had to get Uber but they psid so all good

Location

That they have not gotten back to daily cleaning/servicing of the rooms.

Close the park

The room need more cleaner 😞

Family environment, close to Disneyland, restaurants on site

Old and dated, the towels were rough and smelled moldy, the room had a strange odor as well.

That I wasn't able to see more princess

The pool and garden area

Three times getting keys made for a room in the new building. The managers didn't apologize. The climate control in the new building is controlled by the staff, so it was hot and very uncomfortable. Most hotels provide a coffee station for guests in the morning. The gift shop charges $4.85 for a cup. I suggest walking to the Arco station a block away for coffee. I would not recommend this hotel.

The shuttle drivers were amazing! convenient location

the front desk staff was absolutely terrible.

It was good. It was expensive, but then everything is expensive. It was convenient.

It was expensive.

We love the location, the grounds, the staff, and convenience. We used the store, bar, restaurant, and arcade a lot. Loved all of it. I have been staying at this hotel for a long time and the improvements were noticed.

However the hard bed really ruined our trip. We all couldn't sleep and had back pain the entire time. My family doesn't want to go back because of that and it's really disappointing because I love this hotel so much.

Extremely clean rooms and lobby. Helpful staff. The room was large. Shuttle to and from the park.

Paying for overnight parking is a bit ridiculous especially since the area isn’t for public parking. If anything, include it in the payment of the rooms not separate. The bathtub also had trouble draining by the 2nd night of staying; no hair or anything i was caught in the drain. only 2 small shuttles running at the same time, which is not enough considering how many people actually stay at the hotel.