The beds where comfortable.

The pool wasn't working, the ice machine didn't work.And we haven't got out 200.00 back and we left our room spotless.

Clean and close to every thing

The trash running at 5 am waking everyone up, the beds are hard and small, the pillows are smaller than normal pillows.

Convenient to the parkway

Beds were hard, half of the tv channels didn’t work, bathroom was cold

Location

How rude the lady at the front desk was, the tv didn’t have hardly any channels, no fan in the bathroom, no where really to take your dog to the bathroom

We really liked the location of the facility. It was in a convenient area.

The only complaint we had was being woke up at night by barking dogs. It made it difficult to sleep.

The location

The staff kept coming by @ 9 AM to clean rooms when the check out was at 11 AM

The property claims to be pet friendly! My husband is a disabled vet and has a support dog! We went to dinner and were only gone for 45 minutes and we were told that we had to leave because we had left our dog alone! There were dogs on both sides of our room and several other rooms! They refused to give our deposit back or our room rate! They also threatened to call the police to escort us out!!!!

Every single thing!!!

There was nothing good about the place.

That they charge a deposit and it ended up costing me over 200 dollars for the room. They said we had excessive pet hair. When I know we didn't. We didn't even use anything except the very uncomfortable bed. I want proof of excessive pet hair and that should be a rule when keeping the deposit. Just another way to keep a person's hard working dollar

Location was great.

The pullout couch was disgusting and super uncomfortable. No blanket provided for that amenity either. Dirty shower. Only 1 trash can, none inside bathroom. They also had additional charges after we checked out like “office fee” and a fee for not returning the key card, which we did return.

great option for breakfast! saved us a lot of money from eating out for breakfast every morning. room was clean and pillows were comfy.

only gave us one room key, had to turn it in or you'd get charged $10 per key - I think you should be able to leave the key in the room but maybe that's just personal preference. late check in time.

ALL WAS GOOD, I HAVE STAYED MANY TIMES HERE, AND IT WAS GOOD.

HAD TO WALK THE ENTIRE PROPERTY TO FIND A CART TO CARRY MY BELONGINGS TO AND FROM THE ROOM. I AM DISABLED AND IT WAS HARD. ALSO SINCE I AM DISABLED I TRIED TO GET A ROOM ON THE BOTTOM FLOOR AND THEY WHERE GOING TO CHARGE ME 20 TO 30 DOLLARS MORE. I THINK ITS WRONG TO CHARGE EXTRA FOR SOMEONE WHO IS DISABLED.

Was clean close to everything and staff was excellent.

Someone stole the Hyundai badge off the front of my car. They cut it off.

Everything!

Hot water couldn't had got lil hotter

Great staff and accommodating was helpful in switching rooms. Great location.

Bathtub need to be replaced holes in top of tub. Dogs not allowed on bed.

Close to attractions

Room smelled like dog urine cleaning staff unfriendly washed our bed clothes because they wouldn't give our money back and they smelled. then they wouldn't return the deposit saying that the room smelled . our feet were more dirty from the floor after we showered definitely wouldn't recommend them. There was urine beside the elevator on the 3rd floor and the smell of Marijuana would knock you down. Front desk staff as well as cleaning staff was very rude and not helpful.

The door to my room was not square and left a large gap around the door. Let in excessive air and noise. Only complaint I have whatsoever!!

Front desk staff

The bed was uncomfortable it sucked ! Felt like a spring mattress

Can’t think of anything except could see the fireworks at the island

Only 1 key per room we had 2 rooms 5 adults it was ridiculous. Had to go to front desk everyday to get toilet paper and trash bags dog trash can was overflowing so people just quit even picking up after their pets so it was hard to walk the dog without getting poop on shoes very limited space. Parking was awful. Free pet friendly but got charged for dog hair on spread and didn’t even use it

Location and breakfast

Parking could be better

You took my deposit and we didn't smoke in room so writing a review to make sure people don't stay there.

Not anything

No room service had to go down an get my on towels

Very close everything I like

At night people use the stairs and it’s very noisy

Convenient to shopping and eating so we could walk if we wanted to.

The beds were stiff and uncomfortable, parking was tight as it was a busy week.

Breakfast was the only good part of staying at this hotel.

Staff was rude, rooms will minimal and just a cheap hotel room. A little bit of that hotel stink in the room. Check in process when we bought our rooms online was a PAIN and took forever to complete on arriving. I did not look over the paper work enough and the lady didn't tell me that there was an extra $5 charge per room when we paid for 2 rooms for our big family, and because I didn't see it, was unexpected and the hotel was hugely rude and jerks about it. This hotel is not worth staying at for any reason and people should absolutely go somewhere else and spend their money. Horrible people.

Location was great. Easy access to area attractions. Nice, clean rooms. Comfy pillows. Staff was friendly.

Overall, our stay was great. Negatives would be that the room was super dark and there was no chair to sit in (only a rolling desk chair).

Nothing , nasty

Bed bugs

Great location.

The rooms are very outdated and not well kept . The staff was not very helpful or friendly at all! Was traveling with someone who needed handicap accessible room and they did not want to accommodate unless we paid more money( a convenience fee) as they called it . Called red roof guest service they were terrible and not helpful in any way!!

Pet friendly

Nothing

Cleanliness & ease to nearby attractions

Staff that was not properly trained in the new policies & procedures

Good location. Nice staff.

Worst I can say is the toilet tissue holder was so far from the toilet I almost fell off trying to reach it. TV was small.