Coffee machine in the room did not work

Prime location and awesome customer service!

N/A

Property was clean staff was friendly and welcoming

we didn’t get to enjoy the pool because it was closed because there was glass inside the pool

It was very clean, good affordable rates, location was good only 30 mins from the ocean & Los Angeles.

In a few rooms down from us someone had a dog with them that wouldn't quit barking which I know isn't the hotel's issue but it was very annoying.

Very friendly reception

My room was next to highways so it was very noisy

Not much but it was at least modern and updated on the inside.

$15 parking $5 coffee no service for the amenities or lounge Nothing says come stay here again.

Location, large cheerful room, quiet but close to fwy and commons and other stores (coffee bean, trader joe). Staff was pleasant.

Breakfast options are appallingly poor. Parking lot is surprisingly unlit.

hmmm… location

rooms are dark. you have to turn on every lamp one by one. shower - wets the whole bathroom. shower head makes it hard to properly clean private parts (female) ac didn’t work. humid.

The bed was pretty comfortable, although I would have preferred a flatter pillow option. The room was spacious. This hotel was the closest to our morning destination, which was the main reason to stay there. The Commons (across the street) had several dining and grocery options, and there is a nice Farmers Market on Saturday morning within walking distance.

The staff wasn't bad but they weren't good and during checkout , 2 staff members carried on a full conversation with themselves, at the desk, without acknowledging us. It was weird. The noise in adjoining rooms is bad. We could hear neighbors very clearly, and I really don't think they were being overly loud. The gym is a silly excuse for a gym and was very warm. Finally, this is not a location where I would expect to have to pay for parking - it felt like a money grab where we were already paying a premium for the quality level.

very clean great staff

paying for parking at the hotel i’m already paying to stay at

beautiful, spacious, and clean

nothing

nice location

smelled like paint and new laminate

quickly settled, it was clean and comfortable. Everything worked and I had a good rest.

there is no kitchen in the room and therefore no crockery and cutlery, it would not be bad if there were at least disposable cutlery. recreation area.

not much. charging for parking was bs. a simple repeated request for a tissue box was ignored and unfulfilled. room was nice and location conveniently located near commons

I asked for a quiet room.. and got a room direct next to the freeway. Had a horrible night.

Location!

acoustics and noise. No carpet anywhere so lots to hear

Very nice, clean and super friendly staff!

it was super hot inside the facility and elevator, room was nice and cool for us though!

the location

they don’t have a jacuzzi

there was no room service just for towels and a box of Kleenex , understaffed maybe. and the Kleenex I picked up from the front desk was opened already