Quitness

How I had to rebook

Everything

clean

no company

Staff is always polite. It's always quiet. Price was ok. Usually pretty clean. First time out of over 10 stays I had any complaints.

Room wasn't very clean. There was dirt in bathroom sink. Flying ants in room had to buy raid. Microwave was dirty. This was the first time I had this problem out of about 10 stays

The staff are just great people!

Really can’t think of anything

It was at least very quiet considering it was next to a highway

There were holes in the bedspread there is some gross nasty stuff in the bathroom on the counter I couldn't change rooms and I couldn't even get a maintenance person to get a coffee pot or even get me a coffee pot I had to go buy one when did we not put coffee butts in hotel rooms get coffee pots

Breakfast was awesome

Our deposit was never given back

Nothing. It was the only availability in town less than 130 a night. The 1st room we got was stinky, musky and dirty. The shower did not work and the door did not lock. The 2nd room was just as dirty. They do not change sheets. Luckily I travel with my own so I used mine. These rooms have not been cleaned ever it looks like. As a matter of fact when housekeeping was making their rounds there was no cart with new sheets, towels or even a vacuum. When I checked in another staff member came charging in cussing up a storm. That was welcoming.

I did not feel safe or comfortable

The room was filthy. I had a difficult time trying to get the key to work and the replacement key also gave a hard time. The room had bugs, throw up or something on one of the furniture pieces, bathroom was disgusting, and too far from the hospital than I had expected. I asked for a refund before unloading but was told I had to go through booking and then it was up to the motel staff to reimburse. Booking was contacted the motel but a week later still no refund. The motel was empty so they weren’t losing any money. I will be contacting the manager next week sometime if the money isn’t returned. I didn’t stay but 10 minutes in the room before booking a different motel.

one of the worst places to stay at in lubbock TX.

they do not clean. there was blood and vomit everywhere