Excellent staff and beautiful room. Quaint town with great restaurants. Perfect location.

Parking lot is too small, but plenty of free street parking at night. Not a problem. Walking up 17 steps with luggage to get to 2nd floor was taxing. Request 1st floor if an issue. All else perfect.

A classic beautiful colonial era home converted into a cozy boutique hotel.

Parking is limited but street parking is available. I would imagine that during the height of the season this could be an issue.

I liked the location, The lady who checked me in was an absolute pleasure!!

I didn't like the fact that one of the cleaners ( I hope it was a cleaner) came into my room when I was in the bathroom. I called out several times, asking who it was, and they never answered. It creeped me out.

Everything

Everything was perfect

everything was fine in the room, staff pleasant and helpful

Much too much wasted plastic on cups, cutlery, food, etc. much too much wasted single-use plastic everywhere. the shower grout and tiles needed a good scrub.

The location was perfect! We were able to park our car in their parking lot and walk everywhere!

They used kurigs for coffee for part of continental breakfast. My tea water had coffee in it! We prefer brewed coffee and a separate hot water container for tea.

located in downtown walking distance to shops and restaurants

N/A

Great location right downtown. parking was limited. Our room was a bit small but very clean. Friendy staff. I would return next year

The buildings are beautiful and located close to the Main Street in Newburyport The room was large and the bed was firm and comfortable

Very difficult to find parking. The building and street was noisy late in the evening. It was hard to sleep

Nice room, good breakfast, friendly staff

Room was right near the office, was a bit noisy next time will ask for another room but we will return

We were greeted with a nice young man, I wish that I'd caught his name. As a hospitality worker (manager) there are two things that really set me off and they are; - You Guys - when greeting a group...especially when there are women present, better to greet with "folks"or "ladies and gentlemen"...only ladies.."ladies"....NEVER , EVER, greet a group with ladies present as "Guys" - No Problem- as a response when someone says Thank You. There are only two words for that exchange: Thank you & You're Welcome...NOT --No Problem!! The young man that we were welcomed with passed both of those. He was very polite , personable and helpful!!

Nothing. We will return.

A lovely inn in a central location. My husband and I were just passing through Newburyport but enjoyed being able to walk to the harbor and window shop. The room was large and well-appointed. Ample parking was provided.

I was looking forward to a nice inn breakfast but was met with Motel 6-type packaged goods. The morning staff didn't even look up from her cubby when we passed back and forth. Just a little tweaking might have made the inn experience better.

location

walk up to 3rd floor with luggage

Love the facility. Staff was wonderful!

Street lights make lower level rooms very bright at night, perhaps black out shades could be added.