Breakfast was very good. The staff is always helpful and friendly. The rooms are clean. The location works well for me when I'm in Lansing. I like the option of swimming in the pool.

The heater was pretty noisy, it did quiet down once it got going. The sheets were pretty thin. The fitness room is too small. The decor is outdated, but I noticed upgrades were in process.

It was close to highways and the market. It was ground level and connect tangy crab.

The curtains had very strange stains, had to let the shower water run for a while because water was colored. Mold around knobs in shower. One room light did not work.

Room updates have been well done! The beds were so comfortable, didn’t want to get up in the morning.

Really need to consider blankets on beds. Only had sheet and very thin comforter. My daughter went down to front desk for more blankets and they told her they only had one extra. This hotel is absolutely HUGE, and not even close to full, and should have extra blankets!!

The staff is kind and accommodating. The pool is big and clean. They have lots of clean towels in the area and tables where you can eat. The bedroom is big and spacious. We booked the two queen beds. The beds and pillows are very comfortable and clean. We love it! That’s A+ for me. We slept really good. The curtain is enough to darken the room. The bathroom is regular size. You can put lots of things in the sink area. They have clean towels ready. This hotel is very close to establishments. You can just walk to McDonalds, Burger King, convenient stores, market, gas stations and many more. Walmart is also a mile away from this hotel. Clean towels, soap, shampoo and bathroom tissue are always available. Just approach the front desk.

This hotel is old. The carpets has so many stains and the bathroom as well. When we arrived here, the toilet wasn’t clean. I’m a neat freak person so good thing I brought alcohol and disinfectant. The bedroom has old curtains and unpleasant smell as well as the hallway. I don’t know, maybe because of the old carpets and the building is old. The elevator also has a bad smell and kinda shaky. This hotel really needs renovation. The walls are thin I think, as we can hear people talking in the hallway. There is a buffet breakfast which is good but there wasn’t much options. Waffles, cereals, milk, few breads, sausage, potatoes and eggs for almost everyday. We stayed here for a week. The coffee is very weak, closer to tasteless. This hotel has no free bottled water so you need to buy your own. For the amount, it is a little bit pricey for me but overall I will still give this hotel a 3 star.

Absolutely nothing!!!! The staff was so rude at the front desk , and then she started to slam stuff around because she was irritated from the lady before me. It was so bad that we packed up and just left.

Where do I start?

Nothing

Everything The bathrooms were so gross not clean at all The water was so cold in the shower and it smelled like dead rats when we turned the heat on Didn’t even bother using our breakfast vouchers as it smelled horrible

The breakfast

Customer service was horrible. RACQUEL the supervisor refused to let me talk to general manager. Hotel wants to charge you a deposit for each day you are there. Day 1 50.00 Day 2 100.00. Save yourself the hassle spend the extra 20 and go across the street to Comfort Suites. I have never in my life felt so disrespected and belittled at a front desk. I spend over 200 nights a year at hotels for my job and this was by far the worst experience. RACQUEL I feel you need to hang up hospitality and find a new line of business. You are a liar and a thief. Ramada you need your name removed you are not standing by Wyndham and what they stand for.

The breakfast

Hotel front desk needs some training in customer service. RACQUEL was very disrespectful and she is very shady as well as management.