Nothing!

No hot water, dirty carpet, no lighting in stairwell, restaurant not open when it was supposed to be.

I went to check in they said sorry we are overbooked and in the future the deposit is 300 not 100 because you live locally. WHAT?? Isn't that discrimination?

Muy limpia la habitación el area tranquila

The hotel is actually good and the prices are affordable if you reserve on time.

The buildings need numbers to find your room and what area you staying

Breakfast should be given to the family members. He did not give the breakfast to my childres as they told me they are not registered in the booking. Since i booked two beds for family, it means we are more than 2 persons, frontdesk was listening at all and asked we can not take your request for getting the benefits of breakfast. I left the feedback not sure if someone really worked on it.

Front desk attitude.

Room exceeded my expectations for price I paid

Very beautiful inside. The pool and spa were nice. Staff were kind and friendly. It is an older Motel, and they are upgrading it. Colby Bryant's car in the lobby. Air conditioning was fabulous. They have banana trees around the pool with fruit on them. They are so awesome. Makes you feel like you are in the tropics. You must ask for a towel for the pool. Most Motels have towels available in the pool area.

The pool was dirty with leaves and seeds from the trees. There were only 2 bath towels for 4 people. The $200 deposit was not mentioned when booking on "Booking.com". I feel this is important information for travelers. Luckily they release the deposit after 12:00 . Not all hotels are that kind. The breakfast is not free but there are 5 choices for $1.99 ples tax at their restaurant.

I didn’t get my deposit back

Nice to have the $1.99 breakfast deals attached to the property.

Difficulty with the reservation and Booking.com reservation being declined. I was asked to get on the phone with booking.com instead of the staff working out the issue. Hotel is worn out and old and in need of a refurbish.

Everything

N/A

Second visit from Uk Returned during travels after enjoying hotel so much Breakfast superb beyond belief for the price Keep it up

Pool size, but it had cloudy water.

Room was in bad repair, dirty carpet, carpet staples coming out(hazard to small children), broken closet doors, dead roach in bathroom(still there after they cleaned the room), walls were damaged, pink gum stuck to wall. We asked for 4 towels to use at the pool, they said we had to turn in our room towels(?), she finally gave us 2 towels.

very clean, a lil out dated in some areas but still a great stay

the remodeling

I got the wrong hotel room, then had to ask to have it changed. The rooms are old and not very clean. The fan in the room is super loud and overall the whole hotel needs maintenance

huge hole in entrance of room, they charge deposit as if their rooms were impeccable. spend 20-40 bucks more elsewhere and get an excellent room compared to here

location

overpriced

nothing

everything

The staff helped us to move rooms quickly.

There wasn’t much to like. This hotel was a huge disappointment and not worth the money we paid. Firstly, we entered our room to find not one but TWO dead cockroaches. The staff moved us quickly to a new room (without an apology though), which although did not have any dead cockroaches in, did not feel clean. The carpet was dirty and dated and we felt like we didn’t want to walk barefoot on it. There were cobwebs on the walls and a large green piece of snot that had been smeared and dried onto the shower curtain and been there for I don’t know how long, showing how poorly things were being cleaned. The air con was noisy and turned itself on and off and although stated it could be controlled by a thermostat on the wall, there was no thermostat on the wall to be found. There was no elevator so we had to lug our 23kg cases up the stairs with no offer of help from the staff. The door to the hotel below the staircase was also left open so the corridors had lots of huge moths flying around - two of which we found in our room and had to remove ourselves. Outside our window we overlooked a petrol station which shared the plot of the hotel car park (where our car was parked), where a homeless/mentally unwell man was dancing and shouting and running into the road. This is genuinely the worst hotel I’ve ever stayed in - we didn’t feel clean, safe or rested, felt nervous leaving our car in the car park and basically left as early as possible the next morning to escape to the comfort of our car and get to our next destination as quickly as we could. Please save yourselves the money. If you’re doing a road trip, we would also NOT recommend staying in Bakersfield. Drug deals going openly in daylight on the streets (outside the Hilton hotel too), homeless people raiding bins. We always do our research when travelling but no one/no travel blog warned us against it, but it is NOT a nice place at all, even for a quick stopover - find another route and location to stop in.

lobby and the courtyard is nice

rooms are very outdated.