We liked how close it was to the airport since we were only there due to missing a connection flight. The hotel is clean, bright, comfortable. The front desk is polite and responsive.

The breakfast part was confusing because I had booked the room as “breakfast included”, but then when we got downstairs we were presented with a menu stating that breakfast was $9. In the end and after asking we weren’t charged for the breakfast buffet, which was mediocre and we’ve seen better ones on this trip at Hilton hotels at this price range.

The staff, including the courtesy bus drivers, were exceptionally helpful. The free courtesy bus to the airport nearby. The size the room. The items in the gift shop.

Cannot remember - perhaps more choice in the gift shop.

Breakfast was good. Convenience to the airport was great. Staff paid attention to or needs

The location was good, did not have breakfast. Gym was great, so was evening meal.

Hotel needs instructions on website to contact hotel to book shuttle

Location was fine. Easy to get to and easy to resume traveling the next morning.

Was not an inviting place to stay. Not uninviting either. Won't stay here again but not because of any particular complaints.

Room is clean and well-maintained. The beds are very comfortable and we had a good night rest. Staffs are friendly and very approachable. Hilton has lived up to its name.

Nothing.

The room was clean and comfortable. The location was easy to get to.

When we got there after a terrible day as we traveled to Salt Lake for medical reasons, the card reader to check in didn't work. The desk clerk made me feel like was my fault and that my cards were bad, when I found out the card readers were out I was mad because I spent some time in my room logging into both accounts worried something had happened to my credit cards. Would have been nice if she said it was wasn't my cards but their system. Also, the elevators were not working. I was traveling with my 92 year old Mother who was not going to make it up 3 flights of stairs with all our luggage. I understand things happen but instead of telling us we could wait in the restaurant (again after a long grueling day) until they are fixed the staff could have offered to help us carry luggage to our room. Later after we finally got to our room we went down to the restaurant and were not able to eat because there was some other issue. Another computer issue I believe. Ok, I get things happen, but we are old, and were tired and hungrey, I asked if they could still serve us and charge it to the room or could we start a tab. She said no, but she could ask her manager. She had no empathy and acted like we were being unreasonable. She could of at least offered to compliment us with a drink and appettizer until it got fixed. So, instead we walked next door to another hotel and had a wonderful meal. Oh, then when we got back to our room the TV remote needed new batteries! Geez

Bed was comfortable and room was clean.

No free breakfast

proximity to airport, 24 hr shuttle

functional hotel

we reserved (and paid for) a king room and we given a double room without explanation or notice. we were told the manager would handle it but still…nothing

How clean it was.

No problems at all.

comfortable, friendly welcome, handy shuttle service to airport

no dinner available

staff was super helpful in getting me a shuttle back to the airport the next morning

The hotel was clean and the room had everything we needed.

We had to pay for breakfast.

Location

The hotel ran out of coffee, and the housekeeping never made up my room. Unacceptable.

hotel was very clean. room was big and clean. No in-shower shampoo or body wash dispensers but small bottles were provided