Breakfast and Room

everything

My daughter & I both commented that the drapes didn't close to block out the sun in the morning. It would be much better having drapes that cover the window to block out the sun in the morning.

Nothing much

The hotel management is tricky in negative sense. I messaged them if it is possible to cancel 1 of the 2 nights of my booking. It was 18 hours before free cancellation deadline (16.00 pm). If it is possible then I am okay to stay there. But if it is not possible I wanted to cancel totally. Unfortunately they responded me more than 18 hours after that message (i.e. at 16.04 pm). It means I lost my opportunity for free cancellation. It is really tricky. So, be careful.

Very basic, did not eat

Cleanliness, AC unit requires major cleaning. Did not turn it on. Carpets were worn out.

Natasha at reception gave us a warm welcome and was always very friendly during our stay.

The keycards do not function properly at the rooms. One had to make several attempts before the door opened.

The Morning Manager was very helpful and nice.

The policy for the app and the facility aren't on the same page. I was asked for a 100.00 dollar despoit. It wasn't stated anywhere on the app or the facility.

Prime location and next to lots of restaurants

could be a little more updated

It was okay , it could be better but it is what it is.

The food got cold to quick , by the time I sit down I needed to warm it back up.

Fragrance in the hallway and some of the cleaning products in the room were a bit strong.

location and service

it was two flying insects in room. one on pillow and one in closet door.

Breakfast

the breakfast was poor and not good, especially the coffee. i stopped for 1 night to rest which it was good but needs a little bit of attention in the clean part