easy access to transportation to & from the slopes.

blood on wall and portable heater. laminate floors were lifting. I had to wear shoes. The occupants in the next room were partaking in a sex act and was very loud. I could hear EVeRYtHInG. Oh and the carpet in the hallways is filthy.

cleanliness. free breakfast included. staff wonderful. if I needed anything, staff was on top of it

The breakfast was over the top! The room was wonderful with awesome additions of a refrigerator and microwave. One slight problem the refrigerator froze everything. The location is excellent, just a short drive, or the option of the bus stop across the street to the ski resort. The hot tub was enjoyable, after skiing and it was never crowded. The underground parking was an added bonus; no shoveling of snow required.

Leaving, I really enjoyed my stay! I look forward to returning!

great spa and location

we were on the first floor and the window was boarded up due to the snow. would have preferred a different room.

proximity to the lifts.

The spa was closed.

We were originally assigned a room that had been damaged by the massive snow storms. As soon as another room was available, the staff moved us.

We were originally assigned a room that was damaged by the big snow storms. The window was boarded up. The room was very dark and there was water underneath the floors which seeped up when you stepped on a wet area. It was quite unpleasant. Also, there were non-functioning plug outlets in the second room.

nice location everything pretty close

breakfast was excellent. that was the best breakfast I had like that kind of hotel

the location was great

we talked to them before about having a bottom floor and the assured us we would have one but then when we checked in they didn’t have any open and the elevator was broken.

coffee

nothing

close to everything. very clean and great rooms.

Nice location in centre of village

Very old fashioned place, no refurbishing for a long time. Very expensive rooms, far too much for the quality offered.

Welcoming staff, good access to restaurants and pretty area. Room was very clean. This is a very popular area. We enjoyed our stay a lot!

Be aware there are bears nearby. Wasn't an issue for us. We live where there is lots of wildlife. Glad that they informed us though. If you had kids or pets along you definitely would appreciate the heads up!

Breakfast place need to cleaned up timely, rooms should be little extra cleaned as there was lot of dust in air. Coffee machine is placed in bathroom, never imagined that and skipped my coffee.

the first impression of parking in a dinjy dark parking under the building felt very unsafe for my vehicle plus the manager said we are not responsible for items left in car tells me no security at all, plus SARAH DIAZ manager told me the rate was $189 and i was charged $249 for second night plus no AC in room and was 103 degrees outside and stayed up all night trying to cool off but when i checked out was not offered any discount and the person at desk SERGE told me he will refund $60 for second night but it was overcharged but recived no discount for air conditioning, very bad need at least half off my rate

see above

We only arrived here in the evening and had to leave at 7am the next day but the hotel and staff seemed lovely from our brief impressions. We'd definitely spend longer in this area in future. Mono Lake is beautiful and worth visiting at sunset and it looks like the hotel is very conveniently located next to lots of other very interesting things.

Nothing.