The location of the hotel is perfect, right in the center of the strip and within walking distance to the entrance of the Smokies. Breakfast was just fine, including the area and the food. Bathrooms are small but fine, nicely updated.

I appreciate the historic status of the hotel. In fact, that's why I was interested in staying there. However, there's a lot more that could be done here that wouldn't affect the historic status. The musty/old smell upon walking into the property and in the rooms should be addressed. We used 2 rooms for our family stay, and we felt the same about both rooms: I understand the wood paneling and some of the built-in wooden ledges have to stay, though not to my liking. This makes the rooms quite dreary and gloomy. But, above all, the carpeting in the rooms is old and filthy. I (none of us!) didn't dare to walk on the carpeting in bare feet. The drapes are also old and filthy. The "lock" on the balcony doors also need to be updated, quite antiquated with a bar going across. But, really, the carpeting issue was the worst I've experienced in a long time, and have to say it made me (all of us!) feel quite uncomfortable for the entire stay.

It was very unique in the middle of tourist attractions. When you entered the doors you felt a different vibe like you stepped back in time.You felt like you were with the people who framed the wall. We loved the rocking chairs, the sitting areas, the squeaky floors, to the old hooks on the back of the door. The shower was great!!

The negative was the mattress. They new mattresses. It sunk where people previously slept.

The location is perfect for the full Gatlinburg experience. You are within walking distance of everything centrally located on the main Gatlinburg strip. This is very convenient considering parking costs $20 at most of publically available lots. The Inn opened in 1937, it has been modernized but basically looks like it has been around forever. Some people prefer sleek and modern if that is you, you probably should stay somewhere else. My wife and I loved it and will be back again next year.

There is nothing I didn't like.

We loved the location

The staff could have been a little nicer. The older women were very nice but the younger staff could have been more nice. The people staying in room above us were so loud throughout the night. It sounded like they were moving furniture around all night

Location and cleanliness

We loved the location! We also were very impressed with cleanliness and friendliness of the staff

Nothing

So close to everything

Needs to be updated in rooms

everything! my favorite place to stay

nothing