Welcome Suites Hazelwood Extended Stay Hotel
A propos de ce hôtel
Situé à Florissant, ce charmant hôtel pour 36 € par nuit est un génial choix pour votre prochain pause Le Welcome Suites Hazelwood Extended Stay Hotel est situé à Hazelwood, à moins de 27 km de la porte Saint-Louis et à 20 km du zoo de Saint-Louis.
Équipements
Climatisation
Animaux de compagnie acceptés
Cuisine/kitchenette
Internet/Wi-Fi
Fumeurs autorisés
Parking
Blanchisserie
Téléviseur
Accessible aux personnes à mobilité réduite
Carte de Florissant, MO
Avis
2.5/5.0
Moyenne(228 Avis)
Avis vérifiés à 100 %
1.0
The location
The service. The room we booked wasn't clean we had to clean the room just to find out the property has roaches and gnats as well as cigarettes smoke everywhere. The front desk calls the police with false complaints. There wasn't any tissue on the time of booking had to go purchase some. The front desk got upset when I quote the public health laws. This place is horrible Also after booking we ad to wait two hours for clean liens..
1.0
I liked that the price was cheap.
I didn’t like that the rooms was run down and failing apart. I didn’t like how I couldn’t get my deposit back after checking out.
1.0
The price is cheap but it's not worth living in filth
Bed bugs, unclean upon arrival. Took the bed due to bed bugs but expected me to sleep on the floor my entire stay. No refund or compensation.
1.0
You hafta buy your own tissue..we had to clean our own room when we checked in..they have ants and roaches .shower curtain was mildewed..vending machines don't work..everyday we came to pay rent the prices changed..no towels or face rags we dried off with bath mats..charged us $250 for smoking in the room told us to pay it in cash and the staff pocketed the money..won't give you trash bags to clean your room..it's the slums here but it's the cheapest or so I thought
They could clean your room before check in..give you more than 2 rolls of tissue per week..not charge you $10 to get your key reactivated..change the moldy shower curtain..spray for insects..refund your money when vending machine takes it.oh and the washer don't clean your clothes and the dryer don't get hot..this place sucks
1.0
Nothing
Staff
3.0
Nothing it started off horrible
The room where not cleaned
1.0
Staff is rude i paid for a room a didn't get to stay in
8.0
the room was durable
1.0
The location
The room had roaches, no smoking room had burns on the comforter, the door looked like someone kicked it in and no refrigerator
4.0
The staff we interacted with was very friendly and willing to help us with issues that arose
There were quite a few problems
The door came off the hinges and had to be repaired
The fridge and freezer smelled
The heater filters were filthy and a very obvious fire hazard
the ac unit produced an awful smell when used
And there was just constant yelling and screaming going on around in different rooms from guests and honestly didn't make it feel safe
1.0
Staff is nice
We have been staying here for couple months now. We were in room 115 until the ceiling started leaking and flooding our bathroom so they moved us to room 307 and it was roach infested room was filthy we asked them to clean it twice they said someone would come up and clean it but no one ever did. I went and bought roach baits, roach spray, and cleaning supplieS to clean the dead roaches and roach poop out of every cabinet before I can even put my things away. We had to buy some lining grip material to line cabinets. We have killed over 20 roaches and let me say these roaches are HUGE with egg sac hanging off them .they are climbing on walls even climbing on headboard where we are sleeping . Attention to this problem needs to be addressed quickly. Roaches cause severe
Medical problems for asthmatics when infestation is this bad.
8.0
Price
My room has roaches
10.0
The Staff
1.0
I did stay at all left the same day.
The condition was not suitable for stay there were bugs crawling on the ceiling and the floor. The bathroom the tub was dirty. I lady came down to the lobby and she put her child down on the floor this feet and legs were black from crawling around on the floor. It you set your belongings down bugs came out of no were. They say that cannot issue refunds but they did. The next 3 day money was charged back to my card.
7.0
The people are very friendly.The staff commadate us no matter the time of night. Very spacious rooms
1.0
Location and the people
Poor cleaning, animals, the smell in my room and just the smell inside the building...
I smoked outside,but you could smell that folks where smoking.
I didn't like the $100 cash deposit, which I had to wait over 30mins to get back because management wasn't on site. I guess it's okay for the employees to take a deposit, but somehow can't give it back.
My door was loose. Old dirty furniture, curtains, and lamp posts. Didn't bring food inside the room because I killed a total of 3 roaches on my week stay. oh and hair everywhere
7.0
The staff was very friendly and helpful with all my questions the price was right.
The room was very dirty and had roaches.
10.0
Nice Staff
1.0
Didn't partake of the breakfast.. My relative - for whom I rented the room - only stayed one night. There was nothing good she had to say about the facility, or the staff/services. She moved to another hotel the next morning.
The place was unclean, the facilities were unsatisfactory, (the pool was permanently closed, but no indication on their site of this!!) the staff was apathetic, and - at times - rude. I attempted inquire about the possibility of a partial refund for only a little of the stay that was unused, and they refused to refund ANY of the rental. I understand there was a NO REFUND POLICY, however, in this case I feel it should have only been applicable to the portion of stay that was actually used. NO ONE from the facility (that I spoke with) would even negotiate a better room, apologize for the condition of the facility, or even attempt to offer some restitution.. I believe THIS is one place that needs to be removed from your listings completely.
FAQ
Combien coûte ce hôtel par rapport aux autres à Florissant ?
Le prix moyen d’une location à Florissant est de 69 € par nuit. Cette location est 33 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Welcome Suites Hazelwood Extended Stay Hotel. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Welcome Suites Hazelwood Extended Stay Hotel accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Welcome Suites Hazelwood Extended Stay Hotel ?
Nous avons trouvé 9 équipements pour cette location. Cela inclut climatisation, animaux de compagnie acceptés, cuisine/kitchenette, internet/wi-fi et fumeurs autorisés.