Location and my front desk agent was super sweet

People outside hanging around

the location was good; room location was good for the main floor, parking was OK; liked having a refrigerator and microwave in the room as well as the space. Coffee was good.

There was a leak under the faucet in the bathroom, while the maintenance people didn't find it, we were there for 3 days and we wiped up the water. To have to ask for plates and utensils and get them in a tote, was odd; didn't like having to always turn in a towel, to get a towel - awkward. The continental breakfast with granola bars and muffins??

Location

Room was not cleaned daily

Nothing

The check in process was inconvenient, took an hour the 1st time I arrived only for the front desk clerk (Yvonne)to ask that I come back to complete then process, when I did return the same problem occurred which took another 30-40 due to the system being down. Later when I got back to call it a night, the mattress was extremely hard and small to the point I woke up at 7am and just left without even washing… I was very disappointed and told the front desk clerk which offered me to reach out to customer service for a refund, I did and still haven’t received any information back regarding my refund. NEVER AGAIN.

good

good

location

floor is bad shape

The property reeked of marijuana. More residents then hotel guests. People leaving and coming throughout the night. It appeared to be more a hotel for locals to host parties, so drugs and who know what else. Disgraceful. Will never stay at this brand of property again.

The receptionist Yvonne was funny.

I've stayed at Extended Stay North (Orange Pl)many times over the years. It's always been a near perfect, if not perfect experience. This was my first and very last time ever staying at Extended Stay South (Orange Pl). The dresser/tv stand looked like someone attacked it with a hammer. Holes all in the top of it. The top blanket was stained. The phone didn't work. Cable was below basic. No cups, coffee maker or anything of that sort in the room. Very disappointing for my bday.