location

employees were rude

I really don't know because I got no further than the Lobby which was disappointing and smelled like a public restroom. I say this because although we had a reservation, the front desk clerk had given our reserved room, guaranteed with a credit card, away. Telling my husband and me they had no more rooms. We are senior citizens and ended up driving 4.5 hours back home in the rain...mad as hell. Booking or Extended Stay dropped the ball. I am waiting for an explanation and refund if they took payment.

I really don't know because I got no further than the Lobby which was disappointing and smelled like a public restroom. I say this because although we had a reservation, the front desk clerk had given our reserved room, guaranteed with a credit card, away. Telling my husband and me they had no more rooms. We are senior citizens and ended up driving 4.5 hours back home in the rain...mad as hell. Booking or Extended Stay dropped the ball. I am waiting for an explanation and refund if they took payment.

I didn’t feel safe

I really like the location, staff was nice and helpful, and the bed was comfortable

I don't have any complaints

What a horrible experience! Paid 92.00 for a nasty room with filthy floors. I mopped the floors with the white towels and two turned completely diry brown. Roaches in bathroom and the shower head leaked horribly spraying the ceiling. Refused to stay and they put us in yet another filthy room that stunk of cigarette and pot smoke! Hated even sleeping in the room

Did not like the unfriendly rude black chick that would not even listen to us ask for an early check in. Mind you the hotel was empty it was 2 40 and official check in was 3 PM. She was out on her phone while we waited in the lobby for 6 minutes until she came back in. People STAY away from this hot mess hotel

Never did their breakfast as it was just a few things on a counter at reception. You had to take what you needed back to your room as there was nowhere to sit and enjoy it.

I notified them up front that I would arrive between midnight an one am in the morning. There was supposed to be someone on duty but the person was not there and after unsuccessfully trying to get hold of someone for 2 hours I had to walk around the corner to a different establishment and book in there for the night. The next day they appologised and promised to refund me for the night, but 8 days later I have not received the refund as yet. The room they then booked me in was not sufficiently prepared. There was no toilet paper or towels or shower curtain. Once they rectified that, I checked the kitchen and found no plates, cups, cutlery, pots or pans. I queried that and found that there was supposed to be a flier in the unit stipulating that you need to ask for whatever utensils you need for the kitchen during your stay. Once I got the kitchen utensils I could stay fairly comfortably. The room smelled a bit musty, but the aircon was very effective at keeping the room cool.

Good

Roaches the whole 6 days i was there.No telephone 2 different room.told front desk about it didn't do anything.roaches in bathroom,kitchen and bed area crawling all over the floor.

Nice staff.

Room wasn't up to par. Bathroom door was plastered, roaches on the wall and in the night stand. Sink was slow drainage. Not what I expected. I was very disappointed 😞.

Location

The manager could not be reached regarding the roach problem in the room.

Staff were respectful and nice.

There were roaches, room floor wasn’t swept or mopped, bathroom cleanliness was not up to par.

The location was great. Close to shopping and Restaurants.

Cocktail roach droppings in drawers. Carpets need cleaned. Staircase and outside filthy, cigarette butts everywhere.

it was ok an close to others stores

I was locked out of my room for 5 hours cause front desk clerk wasn’t were she should of at night

nothing

everything

Nothing

There were roaches, woke up in the middle of the night and there were several roaches wandering on the counter in the kitchenette area and bathroom. The staff is not available always. Office looks like they converted a room into the office and they close at 11 and don’t open until 7.

Recption and quick service

Everything from the 200USD for 1 night in motel not a hotel... nothing more to say.