it looked nice in the pictures

The week of our stay my family got a vomiting bug and could not travel. While it’s perfectly within the rights of the property they showed no flexibility to move our dates or accommodate in any way given the circumstances. it’s hard for me to rate this experience positive in any way considering I paid over $1,000 and received nothing in return

The staff was amazing. Very friendly and willing to help to the best of their ability.

MOST EVERYTHING WAS BROKEN or NOT WORKING. The beautiful gas fireplace in the lobby was never lit due inspection problems. The first day was 9-5 no water (yes all turned off to try to fix a problem with the pool/hot tub). The pool and hot tub, steam shower, sauna and workout facilities were all closed our entire 3 day stay due to "mechanical issues". The housekeeping service on the first day only replaced towels and garbage bags, no bed making or counter cleaning. The second day of the included housekeeping service was non existent - they never came back after they came at 9am and we asked if they could come back in 1/2 hours as we were getting thing s ready to leave. The included breakfast was not available on the first morning due to the water being shut off. The bar was only open on Sunday night no other night. We paid a lot of money per night on an "off season in mid-October only to have 7/8th of amenities not working. We were very disappointed in all of this. We were given $120.00 "resort fee credit", but really we should have been told IN ADVANCE about these issues. It was all very disappointing, but the staff tried but the facilities were not to the expectations of what we paid for. Super bummed out about this booking!

the property was very modern and luxurious. the staff was exceptionally friendly and courteous. I can’t say enough about this place. do not hesitate to stay here!

Nothing!

Location is great and and a very nice property. As these are condos, there are variations, the the room was mostly ver good. The furniture is lees for being comfortable and more about being able to have furniture turn into a bed. One chair in the unit and a small child would barely fit.

Main TV did not fully work. Room states that a BluRay player is available, but HDMI cable is broken. The resort has many amenities. Shows n booking that is has a restaurant and bar and a coffee shop. Maybe these things are in full swing during ski season, but not off season. Limited services.

We loved everything about the resort! We will be back!

location

Mika and Andrea were so great to talk to at breakfast, absolutely made my stay memorable. Very cozy place with an amazing spa.

Nothing

it was our first time and we were planning to return on Christmas . however , staff is not friendly and there were zero flexibility on the check in . we arrived a earlier and not even 39 min was given we enter at 4 and we need to leave at 11 am this is half a day stay Never ever again

we liked the hotel accommodations and am ski facilities

excellent location and accommodations

convenient and comfortable

a little steep on price

Resort right at gondola & lifts.

Got stuck down in Breck as no bus available to bring us back - had to take an Uber. Short staffed due to Covid.

The location is amazing, the closeness to the ski area is very nice. Staff at the cafeteria is very very nice. The “teleférico “ to Breckinridge downtown is right there and very Convenient with incredible Views of every surrounding

NOTHING!!!!!!!! Our flight was cancelled due to a blizzard that hit the east coast. Booking.com tells me to call One Ski Hill Place. One Ski Hill place is telling me to call Booking. No one is helping me. I will never use a third party app again, and I will never book One Ski Hill Place again unless they give me a refund.

No cooperation at all from One Ski Hill Place. Extremely disappointed

location to the ski slopes, outdoor hot tub and sauna ,restaurant on site, rooms were nice and clean and staff was great ! they seemed understaffed but everyone was working hard to make our stay awesome

restaurant was very good but prices seemed a bit high even for the location and resort

Location

Most of your staffs don’t speak English Hard to communicate No enough resto to eat

beautiful location and amenities

the shuttle service was terrible