There was a mix-up about our room. I reserved a King Suite and they tried to give me a Studio King. I showed them my original reservation and they stated that "Booking.com" made the mistake. They changed our room. There was only ONE phone and it didn't work so when there was an issue I had to call using my cell. The suite was clean and there was some housekeeping. The bathroom tub was a bit dangerous it had NO grab bar at all. The showerhead was terrible. The Breakfast provided was OKAY. Having to pay for parking was a bit of a surprise. It wasn't garage parking. Again the kitchen had no table or chairs. Overall the people were very nice to us.

This hotel is okay but really didn't suit me or my taste in comfort.

Fine but I was charged more than double the room rate and can’t get a response when I request a refund.

Impossible to get a response to my refund request despite being charged more than double the room rate.

My room...it was well equipped with all amenities. :) The was impressed!

Rooms have lots of places to unpack. There was a pool table! Breakfast was very good.

The hair conditioner in the shower was empty. Asked for refill. But after staying 3 more nights, it was never refilled.

The room itself was good. When entering the hotel it smelled fresh & clean.

The breakfast was terrible. I expected better from a Hyatt property. I'm not too keen on hotels that allow pets.

The hotel staff was very friendly and accommodating. My room was clean and the breakfast was stellar. It’s hard to believe that it was included with our stay. It was a lovely stay!

I honestly cannot think of any improvement. If I must say something, maybe just some signs about the bar. I thought I could go get a late snack but it was closed. I could have certainly missed the signs though.

Very comfortable, home-like feel. Very clean and breakfast was very good. Waffles and potatoes were my favorite!

The hallway carpets needed cleaning, quality of toilet paper needs to improve, and there needs to be cheese in the scrambled eggs!

cleanliness, comfortable

the body was container in the shower was empty 😱😤no hot water on Sunday😱my room was not made/cleaned on Saturday