It’s truly a historic place. Have been before. Marina facility is 5 star. Restaurant is, “just ok”. Actually kind of “cold and dark” inside and not so “Florida Keys”.

Cleaning staff is terrible. Rooms are not 4 or 5 star clean. Corners filled with dust and hair, carpets stained and gross… elevators stay dirty all day. Add a chiller to the adult pool? May take the edge off.

The pool was nice. There was shampoo, conditioner, and shower gel provided in the bathrooms. The hammocks and chess area were nice as well. Also, the dock at night with the lighthouse on was also very very nice.

Stayed in room #209. You can hear doors being shut and opened. When you made your way to the pool between the lobby and pool area there was a smell of burning cables or some sort of metal. For being a 4 star hotel, the hallways of the rooms where I was staying were not that clean (2nd floor). There were stains on the doors & walls. Honestly I was expecting more for being a "resort".

Everything!

The view

The room were not fresh, the staff was friendly the grounds and view was nice

I loved it !

Rooms big Beds new and comfortable Baths new and clean Bath shower water pressure excellent Lighthouse restaurant excellent Staff very nice and attentive Prices reasonable Very clean

Nothing to complain

very good

i’d like

I thought the place was great and the staff were amazing

parking charge

We had break fast included. We were very happy that we could choose from the ala carte menu. Super nice break fast. Love staff.

I don't like that pets are allowed.

This place was very nice and exceeded our expectations. Clean with 2 pools and onsite restaurants.

The pool and the grounds was cool. Hammocks we’re available to use.

The pools were great! the welcome drink at check-I. was very nice.

Can’t think of anything.

location

no WiFi most if the time and I had no cell phone capability in my room 262

location, amenities, cleanliness, friendly staff.

nothing.

called 4x at different times in the morning and never got ahold of the front desk. when I arrived the girl admitted she saw my phone call come through but that she was working alone the entire time. no fault of hers but staffing needs need to improve

no wifi available in my room. also tv screen was damaged.

Location, easy parking, friendly and responsive staff

seemed dated. everything was VERY expensive which didn’t match the quality of the property.

beautiful, comfortable

breakfast is terrible, you have to go elsewhere

The staff is amazing. Always here to help. I really enjoy the breakfast. The location is absolutely stunning!

nothing

i will never go back. They have lot of hidden fees

i will never go back. They have lot of hidden fees