fantastic location, neat furnishings, loved the bathtub (it was an upgrade!)

no fan in the toilet room. tv was dim and wasn’t able to adjust the brightness, seemed to be disabled according to the remote.

Almost everything

Kinda pricey but you get what you pay gor

Management needs to call me back 2059600689

Management needs to call me back 2059600689

Service and food

Parking

the cleanliness

it wasn’t worth the money

Many choices on property and off!

Outside patio didn't have heaters on but it was very nice anyway!@

Look

location

check in

The bed was so comfortable we didn’t want to leave! We stayed there the night of our wedding and everything was amazing. We can’t wait to go back to stay!

The environment was very clean and I loved the art work. in addition, the staff was excellent.

Excellent experience, I would not change a thing.

the bar and outside terrace are nice. People at desk and valet were friendly.

the food was mediocre and overpriced. The decor of the hotel is dark and cold and worn around the edges. Housekeeping did not clean the bathroom counter and sink.

The elegance of it

Nothing

I loved everything about this property! The decor is gorgeous! Bed is comfortable! The food at the restaurant is amazing. If you want to use the spa make a reservation in advance. Staff are all polite & accomodating. The valet are so gracious! This was the perfect staycation for me to reset & relax. Worth every dime!

N/A

The facility is lovely, with beautifully furnished rooms which were very comfortable. The location is great. Enjoyed being able to walk to restaurants and the Botanical Gardens.

Everything was just "okay". Not terrible, but there was nothing that makes me feel like I want to rush back. I've received better guest service and had equally as comfortable accommodations as lesser priced hotels.

The room is big and very comfortable and comes with a HUGE bathroom and walk-in shower. Love the artwork in the corridors.

There seemed to be no staff. After check in there seemed to be nobody to answer the telephone, my room phone in fact was dead due to a dead battery I think. Also the Internet was not working in my room. Very few wait staff in the restaurant and at the end of the meal we were ushered out unceremoniously and rather rudely I thought. The crowning glory came when the radio alarm came on at 2:30 in the morning!