location

poor food/dining choice availability, room was outside air-con condensers. staff were flat and not really helpful.

the room was efficient and comg fortable

the humming of the large building fans I would have like to do a hot tub soak in the morning but the area did not open until 10

The room was beautiful and had everything we needed for a comfortable stay. Bed was lovely and everything was so clean! Our neighbors in the room next to us were having a party at 1:30am, and the front desk staff/ security guard handled it quickly so we could go back to sleep. I was very thankful for their quick response to this matter!

The only thing I wasn't fond of is that there is no elevator access from the lowest level of the parking lot. That was a bummer!

The rooms are lovely and very accommodating. The breeds are very comfortable.

Everything! The view, pool, people watching, gondola ride, comfort of rooms. Having a walking machine with laundry supplies provided!

It was a little hard to find but not a big deal

The view from window

The only complaint I have was the room we booked on this site was not the room we got. I booked a king room with a sofa bed. I was told when I checked in that they only had a king bed, no sofa bed. This was very frustrating! The Sheraton recommended when I stay there again to book directly with their site and not with booking.com again. They told me they’ve had a lot of problems with this.

The location was excellent.

Why, with an empty hotel, did you put us in a room over the kitchen exhaust fans? So loud, and smelly later in the day. Made the mountain-view balcony useless. Also, why no daily maid service? If I want to clean up the bathroom, I can stay at home or in an Air BNB.