Clean

1 Elevator was down, not a big deal

Very clean & modern facilities. Staff were accommodating & friendly.

Nothing.

Location to what we had planned and was clean, nice looking, good breakfast.

staff were great, clean just tough to find the place

breakfast, snacks available if hungry, good room temperature, shampoo, conditioner and liquid soap containers on shower wall.

Fire alarm going off in the evening and going to the lobby half-dressed. Also, had hoped you had a hot tub. Heated pool was not very warm (but we did go later in the evening).

The entire stay was exceptional. The room was perfect for our needs, the breakfast exceeded my expectations and was full of delicious choices, and the snack shop was a nice plus that was exactly what we needed for the late-night chat we encountered with the family that was unexpectedly at the same location.

clean, looked brand new but is 5 years old ; well maintained

Comfortable bed, room nice and warm. TV was nice and large. Loved the breakfast too. Lots of hot food.

Shower could have had better pressure. It was difficult to find the entrance off the highway. I did not see any signs?

Okay

When booking should have pet fee in pricing so customers are not surprised when checking in at add cost.

Informal breakfast had everything we needed; staff were great - very friendly; coffee readily available (and free!); gym was adequate and nice and quiet

Surprised by taxes being added to what we believed we agreed to pay via booking.

Great

Did not like having to pay 30.00 extra for extras that we did not use! Not sure if the 30.00 was refunded!

staff were really friendly. Although breakfast was basic it had a good choice of food and the coffee was good.

our pillows were too soft so didn’t sleep particularly well.