Breakfast was good and the lady taking care of things was very sweet Bed was comfortable

We had checking in problems at desk even though we had booked on line. Desk chair in room looked like someone has urinated on it. They did replace it right away. The next day they had given our room to another party and they entered our room. Surprise!! Desk said that we were a no show even though we had a stayed one night already. Then our keys wouldnt work after we went out because it had been given to another party. I called and talked to a manager when we arrived home. She was checking into it. Never received a call back We do a fair amount of travel and never had someone enter our room!!!

Everything was fine. The breakfast was good. Very convenient to the shopping center next door.

We couldn't make changes to our reservation after the cruise line changed our dates on us. This was not our fault.

It was great the rooms cost too much that’s the only drawback really like Hampton Inn will have to find cheaper lodgings next year

Cost and that’s it we totally loved it

Very friendly staff The hotel us clean. The hotel is pet friendly

Nothing

I was not able to use Wi-Fi the front desk was not able to get it to work

location is perfect stores and restaurants all around the hotel.

the cleanliness and friendly staff!

we requested a little bit of a late checkout and couldn’t.

convenient to Burton manor

room had a inch of dust all over everything including bed frame

The whole place is beautiful

ok

They were terrible with communication and they weren't answering phones. They kicked me out of my room because I didn't reserve a room online for an extended stay. Please be advised this has never happened to me before at this hotel.

They were terrible with communication and they weren't answering phones. They kicked me out of my room because I didn't reserve a room online for an extended stay. Please be advised this has never happened to me before at this hotel.

They changed their computer system and did not have my registrations for my room from booking.com.. The hotel was booked so I had to go to another hotel..

clean

breakfast

very clean, beds comfortable, room and bath very spacious.

Loud children playing in hall after 11 pm. Couple arguing, slamming doors

The location is great for going to Ford Field and the price was decent.

When we checked in we went to our assigned room to find that it was dirty (bed not made, garbage on counters) and smelled like weed. When we went back downstairs we were given a new room with no apology for the inconvenience. I also always request extra pillows and was told that they don't do that because they'd have to take them from other rooms. I have literally never been told no to getting extra pillows at other hotels, even when they are at full capacity. Because of this, I was extremely uncomfortable because I needed them for medical reasons.

They had a decent breakfast in the morning

I could never connect to the wifi

I really appreciated that the facility was very clean. staff was really nice and attentive.

I did not like that I was over charged for my room. Booking gave me one total however, when I checked in I was charged way more. I also did not like that the chlorine levels in the pool were too high we could not enjoy the pool.