Everything was good and price was reasonable.

Room had an overwhelming scent of air freshener or something which I guess is better than cigarette smell

Location only

The rooms Strunk of smoke

Everyone was super friendly. I accidentally closed the bathroom door from the outside and realized my dog was locked inside!!! The staff couldn’t have been kinder, coming immediately and removing the entire knob from the door to get him out. They were very apologetic and were very accommodating!

The property was clean and safe.

The room had been smoked in, very strong. Was marked as non smoking?

Location

Took 3 try’s to get a room that had not been smoked in. Also had reservations for king bed and first room was queens. Room was very basic.

Location

Not much. Need longer blanket’s

I like everything but the TV the TVs need to be updated for someone my age it was hard to put in four numbers to watch TV and the beds where a little small

Update TVs

Nothing

Booking.com states this place is pet friendly. When checking in,front desk person says they do not accept cats. "Dogs only. It states it on website," meaning Best Western's site. Informed him it DOESN'T say this on Booking.com. Informed Booking.com of the above-mentioned. Room charge still taken from checking account due to arrival after cancelation time. Would like an option to give zero rating. What a scam!!!