everything but most of all the great staff

nothing, we loved it all!

Infinity pool, room, cocktails

Breakfast, service at the pool was a little slow, location - taxis are very expensive

Everything!

Very expensive even for lunch around the pool. The road closures meant it was a long way to travel and taxis were not happy to go there

Thé spot is amazing. The hotel is quite large and spacious. The rooms are big and extremely comfy

The music at the pool when you want to be in a quiet space.

loved the pool design with the super shallow side—fun for kids or just for soaking and baking. great views, nice enough breakfast, friendly staff. pretty architecture, nice gardens. cute cats and butterflies (my daughter’s favorite things).

the gardening planter box outside my window was weedy, which was surprising. the handheld shower head was broken and spraying everywhere. the gratis toiletries were kinda off-brand and “meh.” the A/C in the room couldn’t keep up. there was a set of weird ridges, edges, and concrete lips everywhere on the ground near the front desk that were a constant tripping hazard. there were no rails or gradual steps at the pool for my 72-year-old mother-in-law to get in and out of the pool, so we had to help her in and out every day (she’s totally capable by herself, if only there were rails or decent steps). the poolside seating was so low to the ground that she could barely use the poolside furniture (super low like Japanese style, almost at the ground). there was no valet on duty at night (not that late, btw!)

The breakfast was terrific! lots of choices, included in room rate and delicious! Highly recommend massages at Spa - they are incredible and with amazing views.

get there early to get a lounge chair by the pool. Not enough for all hotel guests when hotel is full. Beautiful pool and views though!!

amazing views, good service

the food at the Rivyra overpromises and under-delivers, calamari and steak were served cold, non creative presentation and ordinary flavors

The bathroom was very tired and looked grubby with cracked basin

the pool and the location

my bathroom

The location was brilliant and the sunsets were amazing! Staff in the main where very friendly and helpful

Our room needed some upkeep, elements were old and not working properly. T

The hotel is beautiful.

The service did not match the price or star rating. Other than check in & out it felt as if we were a bother. Dinner we have 3-4 servers and it was still inattentive, we never received drink menus let alone dining menus & had to ask for them, servers finally came over when my husband was using the rest room to take our order, twice in two minutes it was bizarre they would not wait for him to return… took a very long time to receive towels or service at the pool and then we’re greeted with one towel & had to follow up on where our drinks were. Overall, just disappointing.