الموقع ونظافة المكان ومقهى نوفمبر لكونه داخل اللوبي

مراتب النوم الاضافيه المخصصه للأطفال رديئة جداً عدم وجود الحقائب الخاصه بالملابس المتسخه

موقع رائع، الطاقم وتعاون الأخ زكريا ممتاز، الفندق نظيف ومريح

cleanliness

no milk was provided along with the coffee and tea in the rooms.

everything

nothing

Nice hotel with elegant design. Spacious room, clean and comfortable. Very good value for money

Very clean, modern and the staff are very friendly

The staff are very friendly and kind The hotel is beautiful with excellent rooms and has a good location

Should have a better room service

Fairly good hotel at the hear of Riyadh. The hotel is about 20 minutes from the airport. The rooms were good and spacious enough and the bed was comfy. The hotel is quite and clean. The reception people are friendly and helped us get an extension for check out till 6 pm for an additional of SAR 100. There is a nice coffee shop attached to the hotel (November Cafe). You get two complimentary water bottle at the room. It is a traditional hotel not like the global chain hotels in terms of luxury and facilities but it was good.

There is no breakfast offered by the hotel. In addition, they ask you to pay a deposit of SAR 200, which will be returned in Cash during check out even if you paid it by card. Moreover, I was late in the checkout for 30 minutes only, yet they deducted a penalty for this from the deposit (around SAR 20).

I booked a non smoking room and they gave me a smoking room and when I talked to the receptionist he was rude and unprofessional, I told him some one is smoking in the next room he told me they are family and no way they smoke!!! the bed was soooo hard and the bellows was so high

location

staff