Perfect location, kind staff, very nice view

Air conditioning was not working very well

Even though it's a B&B, it's more like a hotel. The balcony view was astonishing, and all the staff members were polite and helpful.

We found a cockroach-looking bug in the bathroom.

The hotel location The hotel was clean Staff was very friendly Parking space right next to the B&B

Very good breakfast. Perfect location.Helpful and nice personell. Not our first visit, and we will come back!

Nothing!

Location and lovely balcony view. Good price

Breakfast very simple. Could have better variety. Staff very polite

The room was spacious. Staff friendly. Good spread for breakfast, could have offered fruit.

The photos lie. There is no nice balcony. Bed very soft and no mattress cover on mattress. So many levels to go up and down and you had to cross to another building for breakfast up three flights of stairs. Felt like student accommodation for the price. Rooms were not cleaned each day although staff kept knocking on our door to clean it.

Location

WIFI was included but didn't work and the host was not able to solve it. That meant no TV. Disappointing when promised.

Beautiful hotel and view! staff is kind and attentive. room was clean! we loved our stay grazie mille :)

Location in the heart of the historic area; convenient garage nearby despite its high price; nice view from the window over the skyline of Ortigia (Ortigia is the name of the island with the old city of Syracuse) and the bells of the church on the other side of the street; the balcony with its furnishing; the small fridge inside the room; the practical room’s furniture; tasty breakfast with many options, the good coffee and remarkable cappuccino making process;

The bathroom is small; the shower cabin is very small; no toothbrush holders in the bathroom; stench pervades the bathroom; the bathroom’s taps do not have marks for hot and cold water (even the different taps possess different sides of hot and cold water); no glasses in the room; our room (15) wasn't soundproof; would be nice if breakfast starts earlier; difficult or expensive parking (20 euro on our stay);

The breakfast was amazing, large selection of food and good choices. Very welcoming staff. Very clean, and well kept rooms. Amazing location.

View from the window- it was either a wall of another building or a balcony of opposite flat. Also, there were no coffee/ tea facilities in room.

The friendly welcome from Bianca at Maison Ortigia on arrival, the cleanliness & quality of my room & the location was perfect. Surrounded by all the history & beauty Ortigia has to offer, not to say the many varieties of places to stop & enjoy an apertivo, a coffee & delicious Sicilian pastries or something more substantial it's all there waiting for you to discover it! There's also a small lift to use whenever needed. A bonus after a big day out wandering all little alley ways & walking the promenade around this delightful place. The views & the crystal clear water so inviting, highly recommended!

the breakfast was very nice, many choices, very good lokality, very close to the restaurants, sea view, historical and romantic streets.

we had problems with outdoor roles, but staff was very willing to fix the problem immidietly.

Clean and central.

A modern and a bit shabby building, but very clean, quiet and super central just a few steps from the Duomo and Via Roma.

The location and the room was a big size.

From the outside it doesn’t look very inviting but with his cheap it is, the price matches the accommodation.

Great location, nice room, good breakfast, friendly staff

Location - In the center of Ortigia and very close to the Duomo. The adjacent streets were nice and safe. The staff - the staff was very friendly and communicative. The breakfast - the breakfast had many options and it was pretty ok for the price paid

The overall condition. I knew beforehand that I wasn’t booking a room at the Four Seasons or the Ritz. But still, even considering the price I paid, I was very disappointed. I was in a back room of the building with a view to and indoor backyard (clearly not matching the pictures), and with very little light. one of the curtains was broken, the lamp on the bed stand was not working. Also the bathroom was not in any better condition: there was mold on the ceiling and the toilet smelled bad. The furniture as tacky (but, then again, I know what I was paying for), and the room was cold. This ended up affecting my experience in Ortigia (which is an amazing place!), and I really think that there are better options around that area, regarding price/quality ratio. I would not recommend, and I really don’t understand the high rating.

The location was super.

Breakfast was very good

The breakfast is a must at this location. It is really, really good. The room was all cosy and nice, the location is just perfect.

Very kind and friendly staff - room quiet - location could not be better - really value for the price we paid - would highly recommend

The smell of cat pee in the ground level of the building - main entrance …

The location of the accommodation is very good. Plus was very friendly service - we arrived a few hours before check-in and it was no problem to check in early. Very delicious Italian breakfasts (sweet and savory). I highly recommend.

location; very comfortable bed& good pillows; clean overall;

the smell in the bathroom was unbelievable in the 1st night! Travel often and i didn’t find this smell in poorer Asian countries! Luckily the next day, returning in the evening, the smell was gone (the room was cleaned). On check out the lady in reception mentioned that it happens due to the sea on the unfavorable weather … Also found room very cold, the AC on “heat” 30° seems that make only noize, however , very warm and comfy blanket, so if you are under it in the bed - it’s perfect :)