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Room, food, parking, etc

There was a party on the last floor organized by hotel and I was sleeping floor underneath. All night long I could hear music and party sounds.

I loved the location and amenities

The receptionist was kinda rude when you asked her questions

Music from rooftop club is terrible , even on 2 floor (204/206 rooms) we can’t sleep at 2:30 am

nearly everything was perfect food, bar etc good.

BEDS ! mattresses were so unbearable at night my stay was supposed to be from Sunday to Saturday but I left Thursday night could not get to sleep neither of the nights can tell they were very cheap and not changed for years could feel springs inside, pillows you got this one oversized pillow and one standard which didn’t work using 2 as it was irritating.

Very good breakfast.

Unpleasant and large noise from fitness club.

Excelent location in the city center. Verry good spa until 22 . Excelent breakfast

Little room , the bad pozition not good , next to wall .

There wete too hot in the rooms

the room was nice and clean with a shared terrace. swimming pool and sauna are nice. stuff was nice

paid parking, swimming pool and sauna is too small for amount of guests, we got there only in the evening, during the day was always super full

The location, the breakfast, the cleanliness and the spa facilities. I had left some items behind and the staff saved it for me. Appreciate that!

-location -cleaning staff really polite

Staff -lack of customer care skills -poor communication -not addressing requests Room -really uncomfortable beds -broken aircon -loud place with a nightclub downstairs Hotel -really old, run down look and feel Spa -really poor -very small, cold pool -cold sauna (switch on only on request)

Good central location, SPA, breakfast

This is typical bed managged nice hotel in Poland. 1) you can park in garage auto only if you are lower than 210 cm so many SUV with Thule on roof can not park there.. 2) when you have luck and you park your car in garage you are lower than 210 cm, you have to wait as idiot in front of the door, till reception lady open the door, what took by us more then 3 minutes... When you have already your roomcard you will also wait in front of the door, because they don´t install there reader for card, so wait till reception open... 3) when you come from parking into the lift you can not push 5 th. floor where rooms are even if you have roomcard. Nobody write there that use another lift if you are hotelguest. 4) when you want to go to fitness, the same pitty situation, you have to ring on bell as in Pakistan and wait till receprion lady comes and open the door. Also on this door the roomcard reader is not installed... :-( 5) I went to fitness with my 10 years old sohn and he runs on the runningbelt and lady from fitness recepion told me that it is prohibitted to run on belt for children. Whatttt???? So I went with my sohn on room and this destoyed the whole relative positive experience with this hotel.

Breakfast had great selection of food and drinks. Parking was inside of garage and price was reasoanble

Wi-fi connection was bad and slow

Clean, organised, comfortable.

There is too much clatter on the desk. There is no place to put anything of your own stuff. When taking shower water is leaking from shower to the floor in the main bathroom.

It was really nice, especially behavior of staff

Excellent location, artisan Christmas decoration in the Cathedral. Total serenity in the pool, an escape area for relax after sauna. Excellent for a stop in a long trip.

Our SUV could not be parked at the hotel (oversize).

Central location

Loud music from the the club in same building.