not much,maybe location.

Really bad experience at Dann Carlton Cali. For being a 5 star hotel the entire building it’s in a very bad conditions.i have found twice cockroaches in the room,spider’s and in the hallway even lizards on 14th floor.How is this even possible for a 5 stars hotel and with such an expensive rate.I have complained this incident’s to the frontdesk and they decided to close the infested room and they changed me at a lower category room.That was the only one remaining was what i have been told. Noisy room’s and on weekends you can hear the music from the clubs nearby,and early in the morning guest are hanging out on the hallways and making noise.Looks like nobody cares that is 3 am in the morning and other people are sleeping.Not even hotel staff.I won’t recommend at all and definitely not going back to this place.They really need a deeper cleaning in the rooms and have the pest control coming more often.