The reception guy was extremely courteous & gracious. Also, the staff is polite & helpful. The basic amenities were up to the mark.

The hotel is in the middle of a very busy market. It is extremely crowded. Getting out of the area is a task in itself. There are no veg restaurants around. The rooms could have been better ventilated. There was a damp feel to the room.

Nearer to many tourist places within the city.

Very noisy, crowded & heavy traffic area. A new hotel named "Vels Grand" near Kalasipalaya circle, which is walkable from this Hotel is a far better option.

NA

Bedsheets and pillow were dirty. Asked for room spray many times no one from staff to manager bothered.

In this price the hotel is too good to stay, they can clean the room whenever you want. They can provide all the needs you ask for. Staff behavior is too good. They are very polite and are ready to listen to you at any time, budget friendly. Located near posh area.

There should be a cupboard in the room

nothing

firstly they are not like we are booked on app . when we are directly went for booking they are asked high price.after that they are un happily given the room, after that they are not given the a/c remote while im booking it’s shown a/c room but they are not provided.and also heater not working ,and also hygiene not well .all over personally im very disappointed. we are came here 3 days program next day we are went and ask next building hotel they are given good room with good resonable price and service also well. when im booking through app this problem is generating . manually went and take room its l far better i think

The rooms were decent with comfortable beds. Staffs guided well to navigate and info related to eateries and supported for luggage drop for long time.

Location was very disturbing and clumsy due to market area. It was raining that time so water logged roads test your patience. Otherwise there was no noise inside the rooms. If it was non raining period or if you just need a stay under budget for just sleeping it fits you best.

Good hotel in the heart of city. Will visit again

Has clean rooms and clean linen. Good hotel. The managers are good, specially the night manager who was very friendly and helped us by moving from 3rd to 1sr floor on the second day after we complained of noise. Will visit again

Stayed on 3rd floor for the 1st day and the door wasn't shutting tight, has gaps. There was a family opposite that had 3 children that made a lot of noise since early morning, and hence we couldn't sleep well. Also the bathrooms on 3rd floor have steel buckets, that make a lot of noise when moved in other rooms, and since early morning there was a lot of screeching noise of these steel buckets. Bad choice. Also found 3 small cockroaches in the room, not a big deal, but they were there. Finally we were moved to 1st floor room that had tighter doors, plastic buckets in bathroom and we could sleep well because of much less noise. Even this room we found 1 cockroach that I killed and showed to Night manager when he asked how the newer room was. He assured they take pest control seriously and will get it done again. Great guy