the location is great. sufficient for a family with a small kid. we could use the luggage storage in their other apartment for a few hours.

except the location don’t expect a lot from the apartment. it was not clean enough, lack of toiletry, no communication with. I tried to contact the owner several times but couldn’t reach out to anyone. I’m glad there was not a big issue but it would be good to get response.

location is great, right near rua augusta and marina. very clean and renovated appartment. very covenient!

the oven didn't work. bit pricey, 2 bedroom appartment woukd have been perfect for this price.

Perfect location, clean, sunny spacious living area with new kitchenette equipments which is great for a family.

There isn’t a shower shell to hold soap or shampoo in shower area, or a hook or a bar to hold washing tower.

Great Location

Only half a roll of toilet paper provided and exactly 1 cafe pod. No staff to ask questions at the property. They sent a survey out at the end of the stay for feedback but the link doesn’t even work.

The management shows an exceptional attitude towards our needs. It was a problem with the heating system in the unit, and they moved us to another one almost immediately. The location is close to all tourist destinations; a grocery store is within 2 min walk, many coffee and bakeries are around, and the subway is 5 min walk. We took the subway from and to the airport. We stayed in a loft unit. The unit is spacious and light. I would stay again.

-Location, and the kitchen of the apartment. -Aproblem with a window that was solved after a few hours.

The apartment (Number 33) was nice but had many damaged things that could not be used. 2 broken dining room chairs. Impossible to use them. (already mentioned by other customers) 2 doors that could not be closed (room and bathroom). They opened by themselves and we had to be held down with our suitcases. Bedroom lights not connected. Toilet heating did not work. No microwave. I reported these damages to the person in charge, but I received no response anymore. And after all this, they ask aditional charge for extra blanket...

Perfect location. Very clean. Confortable. Very quiet due to the perfect isolation.

Nothing

Location

Bathroom was not cleaned as spots on floor and mold along tub caulking Washer never dried the clothes and no manual for it. called other property guy to help and it didn’t work still There is no on-site person so getting someone to help was not possible. Other properties in this building had a person till 6 pm on ground floor.

Let us know ahead of time when they would communicate the door code. It was about 12 hours but we were under the impression it would be several days before.

It was no breakfast (apartment).But very near, there is a very good Cafe,where wee took a good breakfast.

Nothing.

great location and great apartment. very clean and new.

I liked everything about the property

location was superb !! the apartment had everything we needed for our stay in Lisbon .

the sleeping sofa was inconvenient we were unaware is a trundle with the bottom one no really comfortable.

great location

nothing

The best thing about this place is the location. The location was amazing. Very central, we could walk to many of the neighborhoods and sights we wanted to visit. Access was also simple and easy with the key codes to both the building and the apartment. Elevators in the building, so no lugging heavy suitcases up flights of stairs. The bed was comfy, and it was nice to have a kitchen. There is excellent storage space in the apartment for clothes, luggage, etc.

1) The apartment was understocked. For a 5-night stay for 3 adults we were provided with 2 rolls of toilet paper, 1 bath towel and 1 hand towel each, a single kitchen towel, a sponge, dishwashing detergent, 2 packets of detergent for the dishwasher, and 1 extra garbage bag. There was some tea in the kitchen, but no coffee pods for the coffee maker, which wouldn't have seemed like a big deal by itself, but all of these things together just felt stingy. Like we weren't allowed to use the dishwasher more than twice or whatever. I bought extra toilet paper, paper towels for the kitchen, and coffee myself. 2) I reached out to the owner/manager via booking.com several times, to ask about the thermostat, which we weren't sure we had set correctly, as well as the TP situation (prior to just buying my own). I never heard back from anyone. Good thing we didn't have any issues that couldn't be easily fixed by a trip to the store or opening a window, I guess. 3) The place needs some love. The walls are all banged up and could really use a new coat of paint. There were light bulbs out in fixtures in both rooms, as well as missing and/or dirty lampshades. Despite the pretty furniture and really nice dishes, it felt a bit neglected.

Excellent location, nice furniture, two bathrooms. Comfortable bed. Quite despite the central location.

The drains in one bathroom were completely clogged (bathtub and basin), water didn't drain at all; in the other bathroom there was plenty of hair of the preceding tenant in the drain of the shower. No additional toiletry for a one-week stay. No reaction from the manager after messaging about the clogged drains.

Amazing location and facilities throughout

No clear WiFi information on arrival

The appartement is really located in a perfect place. It is very central and super ideal with kids as it is flat and you can reach all main points or transport (metro, Rossio, commercial square, tram 28) in just a few minutes. We were able to walk to the St. Justa elevator and also to the Time out Market (food market). So the location is super ideal. It also was very clean, the flat has a dishwasher and even a washingmaschine. There is a double bed and a sofa-pull-out bed. Also if one of the main streets passes on one side, it is very quiet at night. There is also a supermarket close by: Meu Super Fanqueiros (R. dos Fanqueiros nº 140, 1100-500 Lisboa, Portugal), with friendly staff and most of the things you need. In the same road of the flat there is a bakery: A Padaria Portuguesa.

We did ask for an early check-in as we travelled with kids and arrived early in the morning. Also if check-in is officially at 15.00 we did hope to be able to check in earlier. However, this was not possible and we had to wait until 15.00 o'clock to check-in. It would be nice if there would be more flexibility here. They did offer us to drop off the luggage at their office near by, but with kids and luggage we didn't do that.

Location. Apartment's interior. Kitchen oven.

Ventilation/conditioner worked very loudly in bedroom, at night not possibly to sleep. WiFi didn't working. There were no bedding for our 2 kids. There were no washing sponges for dishes and liquid for it, no washing gels.

Location. Interior. View from the window to the main street. Kitchen oven.

Scratches on the walls on the floor. Broken water faucet in kitchen. The door of apartments very difficult to open/close. In apartments nr.21. there is a 2 bathrooms, in one of them was shower gel, but in second not.

location was perfect

it was a little eerie with absolutely no staff

Location is perfect, right at the center, so close by everything, a few minutes walk from Rue Augusta Arch, metro station, shopping mall. Just so conveniently located! The staff was so friendly, helpful and response promptly to any questions I asked. Highly recommended and will definitely come back!

The kitchenette could be provided more since there are one pot, one pan and one small soup pot or so. There was one knife and it’s not sharp to use to cut anything, therefore I decided to buy a new one and have left it there.

escalator to the apartment. 2 toilets

blocked sink. cooking plate not working on firs night and staff not cooperative. dinning light not working. broken pan so unable to fry any egg. exhausts fan in toilets not working.

Great location and close to many restaurants and shops.

Nothing