La croisière, les activités, la chambre superbe, la vue depuis celle ci, la petite taille du bateau puisque il n'y a qu'une dizaine de cabines et la cuisine du chef variée et hyper copieuse. Et les meilleures Margarita du Vietnam 😁.

Rien

Le personnel a été au top Les cabines sont très confortables en plus de leur vue sur la baie Les repas pris ont été très bons ( et tés copieux) La visite du village de pêcheur a été très instructive La confection de spring rolls a été très ludique

Vu le petit groupe (15 personnes) et les différentes origines, l’ambiance était très calme

Le fait que ce soit un petit bateau, a permis de rencontrer et échanger avec les personnes présentes. Ça a aussi rendu l’expérience plus authentique. La vue

Le guide n’était pas très « friendly ». Il donnait la sensation qu’il faisait son job et c’est tout

This is NOT a Ha Long Bay Cruise - this cruise starts in Cat Ba, which is expensive to get to. This is NOT made obvious on booking.com. We found the guide incredibly rude, he did not manage people well. He took the group kayaking, lost two people, and then left the rest of us on an island and told us not to go anywhere waiting for 30+ minutes so he could find the others. We never received an apology for this. He also spoke to guests in a rude and condescending way often. He didn’t provide much information about where we were and our surroundings. When we asked what time sunset and sunrise was his response was “I don’t know”. We couldn’t find out either because the cruise does not provide WiFi. The food was incredibly disappointing. Bland, cold and wasn’t very Vietnamese. We noticed many guests felt the same way. Activities were advertised but not included - sunset party, taichi on the sun deck, fruit and local wine party. Our bathroom was dirty, with old makeup wipes still there and a broken toilet seat. We had ants in our room and a cockroach on the dining table whilst we were eating breakfast. In our opinion this cruise is a complete rip off given what was offered as activities and the quality of the food. Online it says checkout is between 10:30am - 11:30am but we were told we need to leave our rooms at 10am. Despite our negative experience that was made apparent to them after they requested feedback, we were told by a staff member that the company wanted to make it up to us and would offer some kind of financial compensation. This however was far from the truth as we were told shortly after that nothing would be provided by way of any compensation. We were contacted by the company after the tour and when we expressed our concerns we were ignored after many follow up messages. Overall very negative experience. We couldn’t even relax or enjoy our surroundings. For the high price we definitely didn’t get value from it.

Was an amazing trip, the staff were fun, the food was great and the activities were amazing.

Nothing to say

Very nice rooms and amazing view. The staff and service is great. Thanks to our tour guide Tiger

The room was big and the view from the windows was gorgeous. The staff were very friendly and accommodating. The kayaking experience was the best.

For the price we paid we thought the food was quite average. The AC in the room was not working, and there was no fan, so we woke up in the night sweating. The hot water in the shower doesn't work for more than 10 mins. Went on a cycling trip the 2nd day to a beautiful village but was very rushed and not enough time to take in the views along the ride

Fantastic cabin and food , plenty to do from start to finish, super friendly staff

Nothing