Breakfast was good. Rooms were neat and tidy.

Proximity to downdown

The "free" breakfast was pretty bland

Super easy access from highway. Just off the exit and easy to check in and park

Location was good

Parking was minimal. The garage was closed for 2 days of out visit The pool was freezing and there were no towels. We needed to wait for someone to let us in the pool (10 minutes). Has Covid restrictions for pool

The staff at the front desk was very helpful and accommodating. With the exception of of the older gentleman the morning of check out. He requested that and attempted to charge me for the stay although it was a prepaid stay.

The room smelled like dogs had been in the room and I was given a double queen room and the comforter had with appeared to be body fluids on both the sheets and comforter.

Good location Breakfast was average

Have no dislikes

The staff was friendly and efficient. The room was large and clean. Perfect location for our needs. We were in walking distance of a lot of activities and great restaurants.

The bathroom situation was a little strange. There was a toilet and small sink in one room and then a tub and vanity sink in the other room. It was kind of confusing and disorienting. I’m not sure why they just didn’t put a door between the two areas instead of a wall that you had to walk around to get into the other area.

Good location

Staff just enters your room without knocking even when you have so not disturb sign up.

La tranquilidad, comodidad, y su personal del restaurante fue lo más atento que me toco

..

Spotted Bed bugs, sheets did not seem to be clean

N/A

N/A

No hot water for shower

Service

Very clean nice and friendly workers

Location

Rooms & halls were dirty

The convenience of being close to everything. The management staff was amazing

Housekeeping left previous guests stuff in closet. We only had one face towel for a room with 2 people.

Breakfast was amazing! Front desk over on the Farfield Inn side was very nice and the staff over there were very helpful and friendly...not so much on the other side (SpringHill)

My room only had 2 washcloths. No towels at all, and the phone in the room would not work to call housekeeping or the front desk, so I had to go downstairs to ask for some towels.

This hotel looks like it has been recently remodeled. The front desk receptionist on Sunday was much nicer than on Saturday.

Parking is an additional $19 a day. This hotel needs a deep clean. The carpets were super dirty on the sixth floor. Limited options for breakfast and things ran out quickly and were not replaced....oatmeal, yogurt, etc. This hotel is connected to the Fairmont next to it and they share amenities. The Fairmont was significantly cleaner. The shower in our room did not look very clean.

Good location. Room was comfortable and spacious

Garage to parking didn’t work, even after asking the staff and resetting card twice. Sheets and blankets were not enough for 6 people. No sheets , pillows or blankets were given for sofa bed, when I asked for linens for sofa bed only two plain sheets were given. Hotel was visible dirty, smelly and hot. By 8 am there was barely any food for breakfast, again tables, carpet dirty with food all over the place. Kitchen buffet area was also a mess and dirty.

We had a late night check in because I reserved our room online. When we arrived, even with my confirmation email, I was told that we didn’t have a room that slept 5 people which is what I reserved and had the confirmation in front of the clerk. He rudely told me he KNEW they didn’t have any of those rooms available at the time I reserved it online. When he looked again, 20 minutes later, low and behold, the room was there all along. We had two small children who were completely exhausted and we wanted to get to bed, but the run around of checking in and trying to get us a room took almost 30-40 minutes. Once finally walking to our room, we could hear other guests screaming at each other from out in the hallway. After about two hours, this is now 3:30 am, there was what sounded to be a gunshot in the hotel and the alarm rang for us to all be evacuated. Our children were terrified. We honestly didn’t feel safe there at all, so we grabbed all of our belongings and left. It was a complete disaster and disappointment from start to finish. Will never consider staying there again.

Nothing really... breakfast was okay.

No one was at the desk most of the time. We had no linens for the pull out sofa. We paid for parking but there were not any spaces open so we had to parking in the 20-minute parking. Housekeeping was no help because none of them spoke english.

Breakfast

No queen bed, No maid cleaned Chair in room was dirty left over food Stain looked like blood on carpet Shower floor was dirty Gave me dirty wash cloths A black T-shirt was in our trash when we walked in room

First night there, exhausted from traveling, my wife woke up with a damp hip. Upon further inspection she realized it was someone else's urine. Got my truck broken into...Worst experience I've ever had. Tried to get a refund for that night, but Booking.com said they never c responded. Will never stay at another Marriot owned property again.